
Bill Penney Toyota
Huntsville, AL
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Great experience buying a new car. We had great experience purchasing a new Toyota Corolla for my mom. William Thompson was so friendly and so helpful. He is Excellent at his job!!!!! We had great experience purchasing a new Toyota Corolla for my mom. William Thompson was so friendly and so helpful. He is Excellent at his job!!!!! More
Thank you Bill Penny Toyota Dealership and Israel Raybon I would like to thank Israel Raybon for helping me get my brand new 2015 Scion FR-S. He has been wonderful when I was there and helped me get a great I would like to thank Israel Raybon for helping me get my brand new 2015 Scion FR-S. He has been wonderful when I was there and helped me get a great deal on the car. I do recommend him again if anyone needs a car, new or used! I will for sure come back and visit him again when my daughter turns 16, thank you! More
Jamie Guerriero. Jamie provided great service! He answered all my questions and provided great assistance in purchasing a vehicle. I recommend asking for him by name. Jamie provided great service! He answered all my questions and provided great assistance in purchasing a vehicle. I recommend asking for him by name. He can be reached at 256-837-1111. More
Excellent buying experience I have bought two new cars from Bill Penny Toyota in Huntsville in the last 6 months, both from Mr. Fred Williams. Fred proved to be knowledgeable abo I have bought two new cars from Bill Penny Toyota in Huntsville in the last 6 months, both from Mr. Fred Williams. Fred proved to be knowledgeable about the product and expedient, but thorough with the entire buying process. My wife and I have 5 more children to buy cars for, so we will be returning to Fred in the near future to help us with our purchases. I would also like to mention that Victor in Finance streamlined the process of getting us done and out the door. More
Wonderful experience buying a car!!! Wayne Lurvey, my salesman was knowledgeable and courteous. His manager, Jeremy, whom I had spoken with prior to coming to the dealership was honest a Wayne Lurvey, my salesman was knowledgeable and courteous. His manager, Jeremy, whom I had spoken with prior to coming to the dealership was honest and helpful. Andrew in finance was patient and went over every detail. Mr. Penney is building a dealership that people leave feeling happy with their purchase instead of wondering what just happened. Everybody was friendly, honest and upfront. There were no unpleasant surprises along the way. Mr. Penney has a customer for life! More
useless to make a service appointment Had an appointment for service, be there at 8 a.m., only had to have the tires put on new wheels. Shouldn't have taken longer than an hour. Fpr some Had an appointment for service, be there at 8 a.m., only had to have the tires put on new wheels. Shouldn't have taken longer than an hour. Fpr some unknown reason it took 5 hours. No one would tell me why or when it would be done. I will think twice before I use Bill Penney Toyoto Huntsville, AL for service again. 5 hour! How many 8 a.m. appointments do they make for one day? Completed dissappointed. More
Excellent Customer Service Wayne (the salesman), the managers, and finance officers all were wonderful. We left extremely satisfied. They worked with us to get what we wanted! W Wayne (the salesman), the managers, and finance officers all were wonderful. We left extremely satisfied. They worked with us to get what we wanted! We'd visited another dealership (not Toyota) that didn't want to work with us... they said we could only get into a car for what we were wanting to spend. But we WANTED a small SUV (and I was already highly interested in RAV4). We should have come here in the first place. They worked with us to get us manageable payments in the vehicle WE wanted, not just whatever vehicle they wanted to promote. Very patient and helpful. We will be back down the road! More
On Top of It I had specific requirements for the truck I was looking for. Gave the salesperson the requirements and Tuesday, and on Thursday he call to tell me he I had specific requirements for the truck I was looking for. Gave the salesperson the requirements and Tuesday, and on Thursday he call to tell me he had found what I thought I was seeking. Went in on Saturday to find a 2011 Tundra V8 (requirement), 4x4 (requirements), less than 100K miles (80K). Exactly what I asked for. Thanks Trell Barnes for being ON TOP OF IT, and qucik on the call. More
Bill Penny Toyota is fantastic. We'd been researching the used Toyotas available @ Bill Penney via their website for weeks before visiting the dealership. Because they keep their si We'd been researching the used Toyotas available @ Bill Penney via their website for weeks before visiting the dealership. Because they keep their site so up-to-date, we were confident, when we saw a fairly-recent Camry within our budget, that we'd be able to find it on the lot--if we hurried! Sure enough, we did--along with several similar models at similar sweet prices. Almost as soon as we decided which car we'd like to test drive first, Trell arrived to help us. And he was *wonderful* help. Answering all of our questions, volunteering information we hadn't thought to ask after, always listening to learn what our needs and priorities were so he could show us cars that could meet them, Trell & everyone in the financing department made our car buying experience clear and easy. I hope we don't need another car soon, but if we do, I know exactly where we'll go. More
Late Night Car Purchase My husband and I visited this dealership to test drive a new Corolla. We ended up purchasing vehicle from Aaron Strom and counldn't be happier. We had My husband and I visited this dealership to test drive a new Corolla. We ended up purchasing vehicle from Aaron Strom and counldn't be happier. We had not planned on puchasing that night but we were given such wonderful service from Aaron and ended up getting such a good deal that we decided to go ahead and purchase. This is the fourth vehicle that we have purchased from this dealership. I had always dealt with Tommy Terrell who is now retired but Aaron was a wonderful young man to deal with. He was very knowledgeable and very courteous especially considering that we were there so late. And trust me my husband is a hard person to deal with but he was impressed with Aaron and the whole staff at Bill Penney. It's nice to be treated as well as we were and not just feel like we were another sale under their belt. More