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Bill Penney Toyota

Huntsville, AL

3.4
782 Reviews
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4808 University Dr NW

Huntsville, AL

35816

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Showing 782 reviews

March 25, 2014

This is the best car buying experience my husband and I have ever had.the staff was great and very helpful helping us pick a vehicle and get it financed.thanks to all the staff at bill Penney.keep up the More

by Tammy64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Munoz,Bob Fitzgerald and Victor Callahan
March 24, 2014

One week after I bought my used Toyota it began to stutter and lurch. I told them, but they said used cars are sold as is. They said they would look at it, but it would not be free, so I took it to a More

by coco and jeanne
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Owens
March 21, 2014

The salesmen were very knowledgeable about the van and could answer all our questions. They made us feel very comfortable while test driving and in store. They put up with our kids (1 and 3yrs) running More

by gimmiethatdeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Scott, Ramsee Miller
Mar 24, 2014 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We truly appreciate your business. Cindy Huet Customer Experience Director

March 17, 2014

Purchased 2 cars the same day: 2014 Highlander and 2014 Tundra. Previously purchased 2010 4 Wheeler at Bill Penney. Highly recommend their sales, financing, and service staff. More

by Princess6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shafer 2014 Toyota Highlander
Mar 18, 2014 -

Bill Penney Toyota responded

Thank you for your continued business. We certainly appreciate it. Thanks for rating our dealership. Cindy Huet Customer Experience Director

March 14, 2014

Excellent dealership to do business with! All of the sales team were professional and knowledgeable. I am extremely satisfied with the 2014 Camry purchased and the entire buying process. More

by bpwatson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Goodlow
Mar 14, 2014 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We truly appreciate your business. Cindy Huet Customer Experience Director

March 14, 2014

Bill Penney Toyota has gone farther than any dealership I have purchased from. They are extremely friendly. They are not "pushy". Chris Scott has called and sent letters after the sale making sure everythin More

by robertjoiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Scott
Mar 17, 2014 -

Bill Penney Toyota responded

Thank you for the wonderful review of our dealership. We appreciate your business. Cindy Huet Customer Experience Director

March 13, 2014

Overall, this was very good experience from start to finish. Our sales person, Trell Barnes, was very polite and professional throughout the entire process. From the test drive, price negotiations, fina More

by JGransky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trell Barnes
Mar 14, 2014 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

March 12, 2014

Chris Scott was very professional answered all our questions. He made this truck buying experience very easy and he was perhaps the best and most knowledgeable salesman we have ever had. Totally Excep More

by cathypatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Scott
Mar 12, 2014 -

Bill Penney Toyota responded

Thanks for taking time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

March 11, 2014

My new truck buying experience with Bill Penney Toyota of Huntsville, AL, began with a web search and a phone call before deciding to visit the showroom. I called and got a hold of Dewayne Webb. We briefly More

by HoseaJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Webb
Mar 11, 2014 -

Bill Penney Toyota responded

Dewayne is one of our best! I am so glad that you love your new truck. Don't forget we have a referral program...send someone in and if they buy you get $50. We appreciate your business. Cindy Huet Customer Experience Director

March 09, 2014

I give this dealership great reviews because they gave us the royal treatment by introducing us to a lot of the staff members and they were very helpful in finding us the car we wanted since they didn't have More

by rnlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramsee Miller
Mar 10, 2014 -

Bill Penney Toyota responded

Thank you for the wonderful review. We truly appreciate your business. Cindy Huet Customer Experience Director

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