Bill Penney Toyota

We went to Bill Penney because we have our other two toyotas serviced there. Matter of fact we bought them there. They are always kind and knowledgable about all the models they carry. I truly wouldn't toyotas serviced there. Matter of fact we bought them there. They are always kind and knowledgable about all the models they carry. I truly wouldn't buy my car from anyone else. Bill Penney takes excellent care of its customers from start to finish. They great sales people and an excellent service department that can handle anything. I was able to get exactly what I wanted down to the purple pinstriping! Thank you thank you thank you!!!! Sincerely, Rhoda and Bill Johnson More

I have bought several cars/SUVs from this dealership and it has always been a great experience. All the way from the salesman,to the title person to the service department I am always treated well and I fee it has always been a great experience. All the way from the salesman,to the title person to the service department I am always treated well and I feel like they are looking after me and my vehicle(s). They answer all my questions and are pleasant about it. I would not go to any other dealer if I am looking for a Toyota. More

After searching on many used cars sites, I thought I finally found the car that was for me on the Toyota online site. When I arrived to the dearlership, Darin Walls approached me and informed me the ve finally found the car that was for me on the Toyota online site. When I arrived to the dearlership, Darin Walls approached me and informed me the vehicle was just sold. Wtih me being very selective when it comes to buying a car can be definitely very difficult. Darin immediately gave me a better option! While test driving the better option Darin was very knowledgeable and personable, he made me feel very confident in the better option and price. Upon making the decision to purchase the vehicle Darin statyed with me until my purchase was complete. He went as far as making arrangements for me to get the car to my house. ABSOLUTELY 5 STAR Service!! Every person I encountered in the dealership was professional and courteous and a pleasure to deal with. I could not be more please with this experience. Pam S. More

I went to this dealership last week to look at a vehicle I had found online. It was a really good deal and the sales rep was extremely nice. There were a few things that were not what I hoped my experience I had found online. It was a really good deal and the sales rep was extremely nice. There were a few things that were not what I hoped my experience would be like but I figured it was because it was later in the day. I got to the dealership at 5:30 (because I live over an hour away) and I met with Jeremy about 5:45. We did not leave the dealership till after 8:00PM. After driving the vehicle and starting on the paperwork it took a long time. We had to wait at least 30 minutes if not more to go meet with the person to finish the final paperwork. The person in the used car part was busy so we were taken over to the new car office and we sat for another 15 minutes. I understand it was after closing but the man almost acted like we were a bother being in his office. I was ready to get back home by the time I was out of there. My sales rep was extremely nice and couldn't ask for better service from him but after it was out of his hands the experience wasn't as great. I felt like we were just shuffled around until someone was able to deal with us and then shove us out the door. I'd work with Jeremy Gordon any day of the week, the other guy I dealt with not so much. More

Went to the dealership looking for a late model used SUV and was shown several before we saw and drove the 2012 Nissan Rogue that we bought. We had been to a number of other dealerships and were not satisfi and was shown several before we saw and drove the 2012 Nissan Rogue that we bought. We had been to a number of other dealerships and were not satisfied with the vehicles nor prices of their SUV's. We were completely satisfied with the way were we treated and the priced offered to us for our trade-in, as well as the price of the vehicle we bought. We will shop with this dealer again when we are in the market for another vehicle. More

Jeremy and the finacing dept. went above and beyond to help us. I will make sure we do our next purchase through this dealership. The best experience we have had buying a car!!! Great Job Guys. help us. I will make sure we do our next purchase through this dealership. The best experience we have had buying a car!!! Great Job Guys. More

In 2009 I purchased a Toyota Rav4 from Jim Kilgore at Bill Penny Toyota in Huntsville, AL. I have enjoyed my 2009 Rav4 so much that when I learned Toyota made a new Rav4 I had to have it. Since Jim Kil Bill Penny Toyota in Huntsville, AL. I have enjoyed my 2009 Rav4 so much that when I learned Toyota made a new Rav4 I had to have it. Since Jim Kilgore sold me my first Toyota, I trusted him to get me the best deal available on my new Rav4. Jim helped me pick out the right options in my new vehicle that fit my lifestyle. When I took the new Rav4 on a test drive I instantly fell in love with it. Jim was knowledgeable about the vehicle I wanted, and worked to get me not only the best deal, but the best interest rate for my loan. When I am ready to by a new Toyota, I will look for Jim to help me out. More

There should be a category for “Excellent”.The quality of customer service provided by Mr. Willie Goodlow was the best I have ever encountered. Mr. Goodlow worked really hard to find me the right car for my customer service provided by Mr. Willie Goodlow was the best I have ever encountered. Mr. Goodlow worked really hard to find me the right car for my needs and for the right price. I would highly recommend Mr. Goodlow and Bill Penney Toyota for anyone how is looking for a new/used car and for service that is the best in town. More

I would highly recommend this dealership to any individual or family looking to purchase a car. They by far exceeded my expectations and were true professionals. Tom Schuster - Huntsville Al individual or family looking to purchase a car. They by far exceeded my expectations and were true professionals. Tom Schuster - Huntsville Al More

Salesman -- Bob Fitzsimions was great, no pressure, knowledgeable and very helpful... More importantly I liked the way the Highlander handled and felt... and the price was right. We went to nume knowledgeable and very helpful... More importantly I liked the way the Highlander handled and felt... and the price was right. We went to numerous dealers along the Rt 72 strip and tried a number of vehicles --some were OK, some were very good, but the Toyota Highlander topped the list. To date have put 100+ miles on it and very happy with how it handles -- and *** that feature for sharp turns and breaking is outstanding.... More