
Bill Penney Toyota
Huntsville, AL
Filter Reviews by Keyword
By Type
Showing 800 reviews
I was dreading the process of buying this new car but now I actually look forward to purchasing my next vehicle from Douglas and the Bill Penney Toyota team. I am very happy with the price I paid for my new I actually look forward to purchasing my next vehicle from Douglas and the Bill Penney Toyota team. I am very happy with the price I paid for my new car, meeting and working with both Douglas and the Sales team. Courteous, knowledgeable, professional and friendly....just doesn't get much better than that. Thank you much !!!!! More
I actually visited this dealership to get my 2006 Mitsubishi Galant serviced. My car ended up needing much more work that what I came in for. In addition, the work needed amounted to pretty much more Mitsubishi Galant serviced. My car ended up needing much more work that what I came in for. In addition, the work needed amounted to pretty much more than the car was worth. Although the service advisor did a great job of explaining all the issues to me, it was Trell Barnes, the friendly new car salesman that approached me while waiting on my car. He discussed the 5k test drive contest to me. I felt no pressure at all to purchase a car, but before I knew it, I was driving home in a brand new Scion!! I am extremely happy with my purchase (and all the bells and whistles that came with it...the Toyoguard is the best). Trell and Roberto made sure that I was comfortable with the buying process and that I was happy with the financing terms. Mike was able to explain all the car goodies to me in layman's terms and he ensured that I knew how to use the car's bluetooth functions before leaving the lot. He also helped me move everything from my old car into the new (and it was a LOT of stuff). Sometimes buying a car can be a lengthy process, but even the employees who were not directly involved in my transaction had good conversation and smiles while I waited. Thanks to everyone at Bill Penney for your excellent service!! More
I was looking to purchase a specific truck and Bill Penney Toyota came through. John Coldewey was very attentive to make sure my experience was excellent. Penney Toyota came through. John Coldewey was very attentive to make sure my experience was excellent. More
Jason Boykin was very pleasant and knowledgable. He did an excellent job in getting me the car I really wanted. I could not ask for a better salesperson. He took his time to show me the facilities as well an excellent job in getting me the car I really wanted. I could not ask for a better salesperson. He took his time to show me the facilities as well as the common operations of the Prius V. Thank you for having such a great person on your team. Sincerely, Jerry Stegmaier More
I was looking to repleace a gas guzzling SUV with a more fuel efficient car, namely a prius. With gas prices high, I knew finding a prius would be difficult. I was wrong. I went to Bill Penney and Doug G fuel efficient car, namely a prius. With gas prices high, I knew finding a prius would be difficult. I was wrong. I went to Bill Penney and Doug George put me in the Prius they had on the lot to drive to make sure it was what I wanted. IT WAS! Doug and Roberto then did the leg work to find the Prius in my price range. While all of this was happening they also gave me a great appraisal for my trade-in. After I had signed on the dotted line, Drew went over the manuals and took me out to the car to show me all of the bells and whistles and made sure I had no questions. While on site I also got to meet members of the service crew. It was a wonderful experience start to finish. The dealership employees acted like family with one another and treated me like a close friend. I will definitely do all of my business with Bill Penney in the future. Thanks guys! More
As someone that is new to the Toyota Family, Randy Savage treated me very well when I brought my 2007 Toyota Sequoia in for minor body repair. He explained the process, took additional time with me, and wen treated me very well when I brought my 2007 Toyota Sequoia in for minor body repair. He explained the process, took additional time with me, and went the extra mile during repair. Top-notch attitude and great customer relations. I look forward to working with him again. Daren Carter More
I absolutley enjoyed buying my Toryota Corrola from Bill Penney Toyota on University Drive. Jaime, Roberto and Drew were very helpful in helping me make my decision, even though, yes, I was buying a car. Penney Toyota on University Drive. Jaime, Roberto and Drew were very helpful in helping me make my decision, even though, yes, I was buying a car. But it's a big decision and I have no regrets. My daughter and I made the color choice of the Corrola and we love it. When we drove off the lot I could not believe I was driving a new car! I was never apprenhensive about making the deal, I felt confident with the process and Jaime, Roberto and Drew made it easy. I have nothing but good things to say about Bill Penney. 5 stars all the way! More
Have purchased 3 new Toyotas from Penny Toyota and 2 Prius from Dwayne Webb. Fuel consumption has averaged 46 mpg for both Prius. We have been very satisfied with the two Toyotas we have now. We w Prius from Dwayne Webb. Fuel consumption has averaged 46 mpg for both Prius. We have been very satisfied with the two Toyotas we have now. We were treated courteously and the prices were fair. Penny Toyota maintains a pleasant showroom atomsphere. Toyota products are top notch! we love our new toyota prius Top Notch! More
Buying a care is difficult at best however Jim Kilgore and excellent salesman. Jim answered all my questions and concerns and worked very hard to get me the best deal possible. Everyone we dealt with at and excellent salesman. Jim answered all my questions and concerns and worked very hard to get me the best deal possible. Everyone we dealt with at the dealership was friendly and helpful. Andy in financing also did a great job expediting the purchase. This is our second purchase at Bill Penny Toyota in the last two years and this experience was just as good as the first one. Thanks again Jim . More
I went to Serra Toyota in Decatur and looked at a Prius V. The people there treated me like they did not want me to know who they were... hiding behind the poor sales person. I went to Bill Penney Toyota V. The people there treated me like they did not want me to know who they were... hiding behind the poor sales person. I went to Bill Penney Toyota and got the SAME CAR for $2000 less. On top of the better price I was treated like a friend. Everyone said hello, the fellow behind the calculator explained the offer in detail and came over to shake my hand when he saw me the next day. When the sale was over they send a representative to the car with me to explain everything the car was capable of doing. Great dealership, great price (salesman and deal). I am a dedicated Bill Penney fan from here on out. More