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Bill Penney Toyota

Huntsville, AL

3.4
782 Reviews
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4808 University Dr NW

Huntsville, AL

35816

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Showing 782 reviews

May 08, 2012

I would like to give a GREAT BIG SHOUT OUT TO RAMSEE for a Job Well done. My husband and I came into Bill Penney already knowing what we wanted and how much we wanted to pay for a car. Mr. Miller came out a More

by Jacqueline2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ramsee Miller
May 10, 2012 -

Bill Penney Toyota responded

So glad you had a great experience. We truly appreciate your business. Cindy Huet Customer Experience Director

May 06, 2012

My daughter leased a 2012 Camry a few weeks ago and we liked hers so much my husband and I decided to lease one too! Thanks to both Trell and Brent for making both of our buying experiences easy. We hav More

by Bamarolltide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trell Barnes, Brent Ferdinand
May 08, 2012 -

Bill Penney Toyota responded

We are so glad you had an excellent experience. We truly appreciate your business and thank you for taking the time to review us. Cindy Huet Customer Experience Director

May 05, 2012

This is my first Toyota and now it will be my only vehicle of choice. Just want to give a shout out to the great team down at Bill Penney. From the time I got there at 0745, Brent Ferdinand was at my More

by w.lurveyHuntsville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Ferdinand. Dewayne Webb,David Cantrell. Guy in the Blue shirt
May 08, 2012 -

Bill Penney Toyota responded

Welcome to the Toyota family! We appreciate your business and taking the time to recognize the employees that made your experience excellent. Cindy Huet Customer Experience Director

May 04, 2012

I had a very pleasant experience with the whole team at Bill Penney Toyota. I am very pleased with my purchase and would recommend this dealership to all my friends and family. Made the buying process a More

by shields32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pierce
May 08, 2012 -

Bill Penney Toyota responded

We do our best to make it an enjoyable experience. We appreciate your business and thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

May 03, 2012

Jason Boykin made the process of buying a new car as easy as possible. We were in and out within a few hours with a beautiful new car for the price we wanted. He didn't try to sell us just any car. He wanted More

by SweetCar7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Boykin
May 08, 2012 -

Bill Penney Toyota responded

Jason is a true asset to our dealership. Thank you for taking the time to review us. Cindy Huet Customer Experience Director

May 02, 2012

Mr. Kilgore and his compadres did a magnificent job. From initial contact via email to driving out the door, everything was professionally and courteously done. Total time I spent at the dealership wa More

by Birddogflyer
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kilgore
May 08, 2012 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

April 30, 2012

Beware of the follow through from this dealership. After buying a new Camry I couldn't get the dealership to follow through in contacting my insurance carrier after they said they would take care of it. I More

by allen 51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
May 07, 2012 -

Bill Penney Toyota responded

I was sorry to hear that you did not receive excellent service from our dealership. Please contact me directly at (256) 562-0105. We strive to have 100% completely satisfied customers. Cindy Huet Customer Experience Director

April 28, 2012

I leased a 2012 Toyota Camry LE. I have always used Bill Penney Service Department for my Toyota servicing needs. Always freindly, quality service. The employees my wife and I worked with, Ramsee Miller and More

by agellineau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramsee Mill and Brent Ferdinand
Apr 30, 2012 -

Bill Penney Toyota responded

Thank you for the excellent review. We truly appreciate your business. Cindy Huet Customer Experience Director

April 26, 2012

Just went to look, but were so impressed with the salesperson, the inventory and the deal we decided to go ahead and buy the car. More

by hvps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BoB Fitzgerald
Apr 30, 2012 -

Bill Penney Toyota responded

Glad to have you as a customer! Thanks for the great comments. Cindy Huet Customer Experience Director

April 26, 2012

Jason was an awesome salesman. He was very knowledgable of the vehicle we were intrested in as well as very easy to talk to. He was our age and understood where we were financially and was willing to fight More

by altered287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Boykin
Apr 30, 2012 -

Bill Penney Toyota responded

We are pleased that you had a great experience. Thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

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