Bill Penney Toyota

The entire purchasing process at Bill Penney is exceptional...from meeting and talking with Mr. Penney and Zach, being greeted by Nick Lanza, working with Venson in sales (is always a pleasure), Dr exceptional...from meeting and talking with Mr. Penney and Zach, being greeted by Nick Lanza, working with Venson in sales (is always a pleasure), Drew and David in finance and talking with everyone from the receptionist to the team on the tower; a total team and family style event. I even added to the experience by going over to the service and parts departments. This outstanding experience continued to get better and more superb with each passing exchange. Although there are 3 Toyota dealers in or near Huntsville, AL and I my financial desire is to always try to spend my money in my own home town. Regardless of those two factors, dealing with Bill Penney only further enhances my intent when purchasing a car. Throw in the fact the I ended up with an outstanding 2012 Toyota Tundra, to use good English, this buying event was more better in every regard. More

I really liked working with Nolan. He was really informative. If I asked something he was unsure of, he went right away to find the answer. Great personality and very friendly. He offered snacks informative. If I asked something he was unsure of, he went right away to find the answer. Great personality and very friendly. He offered snacks to me and my daughter. He never left us sitting long without giving us information on what was happening. I would buy from him again. Great salesman. More

I was very impressed with my salesman, Michael Pierce. He was friendly, informative and even gave me and my family snacks that were left over from their Christmas event. I will always come back to Bill Penne was friendly, informative and even gave me and my family snacks that were left over from their Christmas event. I will always come back to Bill Penney and to Michael. Thank you all so much for the preofessionalism and the quality of service I received Melissa McDaneil More

The purchase of a 2011 4Runner Trail is the fourth vehicle I have purchase from Bill Penney Toyota over the past few years. On every purchase, I have used the services of sales representative Dewayne vehicle I have purchase from Bill Penney Toyota over the past few years. On every purchase, I have used the services of sales representative Dewayne Webb. Dewayne has always conducted business with me in a very professional, no nonsense and courteous manner and has represented Bill Penney Toyota in a manner that reflects the dealership as a whole. From the sales, to the service department, over the years, I have no complaint. More

This is my fourth purchase of a new car from Bill Penney Toyota -- I rely and always receive excellent service from a knowledgeable staff. I have always found their service department to be outstanding -- i Toyota -- I rely and always receive excellent service from a knowledgeable staff. I have always found their service department to be outstanding -- in and out with no long waits. I need service while I wait and they are always friendly and responsive. There was no hard sell tactics -- they sold me what I wanted and I feel I got a good deal for my money. More

From the initial phone call I placed till the minute that I drove off the lot in my new car, everyone I dealt with was positive, helpful and friendly! Nick made the process of buying a new car (with my EXACT I drove off the lot in my new car, everyone I dealt with was positive, helpful and friendly! Nick made the process of buying a new car (with my EXACT specifications)a very easy process! He took the time and did the research necessary to find exactly what I wanted right down to the floor mats! Nick always answered my calls and kept me updated through the whole process. Everyone I met at Bill Penny made me feel like I was important to them as a customer - not like many lots that I have been to where they act as though they are doing me a favor by just taking time to talk to me! Also, I priced the same identical car with two other dealers, and neither came close to the price I got at Bill Penny's! I had to drive 2 & 1/2 hours to get to their dealership and passed many Toyota dealers on my way...GLAD I DID!! and I WILL do it again!!! THANKS FOR A GREAT EXPERIENCE!!! More

In my search for a new company vehicle we determined make and model. My wife and I drove over an hour to the dealership. I had previously talked with one salesman on the telephone. When we arrived this part and model. My wife and I drove over an hour to the dealership. I had previously talked with one salesman on the telephone. When we arrived this particular salesman had left for the day. Another salesman stepped in and we were recieved very well, no nonsense. We had a discussion about what we were looking for and the deal was completed in a timely manner. We left that afternoon with our purchase. Job well done. More

Quality of work is second to none. Friendliness, I have never been treated as well at another dealership in any of my past vehicle purchases. I was very well pleased with the value they allowed for my tra never been treated as well at another dealership in any of my past vehicle purchases. I was very well pleased with the value they allowed for my trade-in and the price of my new vehicle.The overall experience was very unexpected in that for the "FIRST TIME" I didn't feel like an number or just a paycheck. I will be a loyal customer to Doud George and Bill Penny Toyota and recommend them to anyone looking for a unique and enjoyable buying experience. Thanks to Doug and Bill Penny personnel. More

Darrell Green was our sales person. This was not the first time we had worked with him. We had contacted him a couple of times in the past in search of different cars we were interested in. He wa first time we had worked with him. We had contacted him a couple of times in the past in search of different cars we were interested in. He was always very friendly and knowledgeable. He was never pushy and that was a big plus to us. This time we were in search of a used car for our daughter and Darrell was able to help us with that. The car's appearance looked great, but we were a little concerned about the mileage with no extended warranty, he assured us that this was a very dependable car. We even purchased an extra year warranty through them at a reasonable price. Our daughter loves the car. We hope she will be able to drive it for many years to come. Thank you Darrell. More