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Bill Penney Toyota

Huntsville, AL

3.4
781 Reviews
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4808 University Dr NW

Huntsville, AL

35816

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Showing 781 reviews

October 12, 2011

There are not words to describe the staff. This was the most pleasurable car buying experience we have ever had. Great dealership and great staff. More

by eastsle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frak Munzo; Victor Heartsill; Greg
Oct 13, 2011 -

Bill Penney Toyota responded

Thank you for the wonderful comments. Thanks for putting your faith in our dealership and staff. We appreciate your business. Cindy Huet Customer Experience Director

October 08, 2011

I did not intend to trade in my car, but after working with Doug George, I left with a new Toyota Highlander! Everyone at the dealership was so friendly and answered all of my questions. Greg Garrison e More

by sarnold148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas George, Gregory Garrison
Oct 10, 2011 -

Bill Penney Toyota responded

We are so glad that you love your new vehicle. Thank you for the great comments. We appreciate your business. Cindy Huet Customer Experience Director

October 03, 2011

I just bought my second car from Bill Penney, and I love the customer service. They work very hard, and the overall experience is always great! I will go back again for my next car purchase. More

by autumn_37334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Daniel & Jamie
Oct 03, 2011 -

Bill Penney Toyota responded

Thanks for the great comments and thanks for Chosing Bill Penney Toyota! Cindy Huet Customer Experience Director

October 02, 2011

We purchased another Toyota from Bill Penney (our third). After an web search we knew what we wanted and what we were prepared to pay. Our salesman Venson Lett had the right car ready and was very pleasant e More

by Flossie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venson Lett
Oct 03, 2011 -

Bill Penney Toyota responded

Thanks for all the great comments! We appreciate your business! Cindy Huet Customer Experience Director

September 29, 2011

To be honest, I was dreading the whole car buying experience. We all know that buying a car typically isnt fun or pleasant for anyone. I had done my research so i was prepared for anything I though More

by laurenboyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Lee, Vic Heartsill
Sep 29, 2011 -

Bill Penney Toyota responded

Thank you for the great comments! We know you have many choices of dealerships to do business with and we certainly are glad you chose Bill Penney Toyota. We appreciate your business and if we can do anything for you please don't hesitate to call. Cindy Huet Customer Experience Director

September 27, 2011

Buying a Toyota at Bill Penney was a very pleasant experience. Mr Howard was very very helpful, so much so that I wrote a letter to the dealership praising his kindness. I have never purchased a Toyot More

by schwammerl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Howard
Sep 28, 2011 -

Bill Penney Toyota responded

Thank you for the kind words. The owner received your letter and we made sure to give Mr. Howard a copy. We appreciate your business. We know customers have a choice and we are proud you placed your faith in Bill Penney Toyota. Please let us know if we can ever be of assistance to you. Cindy Huet Customer Experience Director

September 27, 2011

I absolutely love my new Camry. My husband and I went to Bill Penney Toyota to explore our options and left with a new Camry. We have formed a new friendship with Tommy, our salesman, and I honestly feel t More

by gileskc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell
Sep 28, 2011 -

Bill Penney Toyota responded

I am glad you had a great experience at Bill Penney Toyota. We appreciate your business and look forward to servicing your vehicle. We know you have many choices of Toyota Dealerships and we are glad you decided to do business with us! Cindy Huet Customer Experience Director

September 26, 2011

Bob Fitzgerald did a great job of helping us through our decision process without applying too much pressure. We were looking to stay within a budget while still getting some extra features. We are totall More

by dahamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fitzgerald
Oct 06, 2011 -

Bill Penney Toyota responded

We appreciate the nice comments! Thank you for doing business with Bill Penney Toyota! Cindy Huet Customer Experience Director

September 26, 2011

We had a great experience purchasing our new Toyota Sienna. Everybody was very friendly and helpful. We did not feel that we were getting the run around in dealing with the negotiating. We always resea More

by jenniferdorena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Howard
Oct 06, 2011 -

Bill Penney Toyota responded

Thanks for the great comments and doing business with Bill Penney Toyota! Cindy Huet Customer Experience Director

September 21, 2011

This is my second new car purchase (Prius). I didn't had any problems with the first Prius I bought and have always brought it into the dealership for service. I have had a great experience with sales and s More

by mbeard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kilgore
Sep 29, 2011 -

Bill Penney Toyota responded

Thank you for the wonderful comments! We appreciate your business! Cindy Huet Customer Experience Director