Bill Pierre Chevrolet

Service Advisor Tiger was awesome! He was responsive, attentive, and provided follow-up support to each question. He listened to the customer concerns and explained the process to repa He was responsive, attentive, and provided follow-up support to each question. He listened to the customer concerns and explained the process to repair the vehicle. He went above and beyond to ensure he provided the best customer service experience and provided authorized discounts for U.S Military Veterans. He made me feel appreciated and welcomed! His efforts made the experience seamless. More

Recently bought: Used 2022 Chevrolt Bolt EV. I've been to a lot of dealers and had poor experiences, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and I've been to a lot of dealers and had poor experiences, so I was relieved at how great things were at Pierre Chevrolet with Tony. Very direct and honest people here. They did not pressure me into extras, and had reasonable pricing. Tony went over and above to ensure everything got taken care of for me, including addressing a couple issues. They are committed to treating the customer well, and I would definitely come back here for business in the future. More

We had an amazing experience working with friendly salesperson Tommy who got the car ready before we arrived! It was a pleasure working with Pierre team Aldo and Karar making deal happen. This has bee salesperson Tommy who got the car ready before we arrived! It was a pleasure working with Pierre team Aldo and Karar making deal happen. This has been our second purchase at this store for the past 2 years. Highly recommended Pierre Chevrolet of Seattle More

I live out of state and inquired about a vehicle. We agreed on a price. I allow them to get me approved from one of their lenders. After that I never heard from my sales person again his name was Pie We agreed on a price. I allow them to get me approved from one of their lenders. After that I never heard from my sales person again his name was Pierre. Worst sales person I’ve ever encountered More

Wow. Freaking wow. And not in a great way. My husband and I purchased a used equinox which I will say was beautiful. Our sales rep was actually amazing Freaking wow. And not in a great way. My husband and I purchased a used equinox which I will say was beautiful. Our sales rep was actually amazing poor gentleman showed up to work after being hit by a car. That experience was great. Now enter the slimy finance manager who tried to throw on a 1900 dollar warranty service and flat out told us it was part of the cost of the vehicle. We specifically asked how it worked and was again told. It's included. It's only after we did the numbers that we found it was an additional charge. They did the right thing and removed it. Now move on to us wiring the final payment and them delivering the car. The gentleman who brought the car was very sweet and amazing, even made it happen after getting a flat. Today we go to use the vehicle to pick up our niece and nephew, gas light turns on and like anyone we pull into the gas station to put gas. Here's where it gets interesting. There is a lock on the gas cap. Look around everywhere panicking hoping the dealership left the key in the glove box or something. Noooope. No such luck. We call the dealership after almost being stranded on the side of the road with 2 kids. The MANAGER tells us. "We'll It's a used car so..." excuse me. So your telling me you didn't think to check that we had a xxxx key to be able to put gas in the vehicle you just sold us. We were hoping it was just an oversight and they would remedy the issue. Oh no, not at all. Just told on repeat "well it's a used car, just get a screwdriver and pop the lock. "Wow. Just wow. I've been in customer service and escalations in corp America for 20+ years and have never seen such horrible service. This will be the last Chevy we ever buy. And we will never buy any vehicle from the pierre name again. More

Courteous. Quick. Efficient. This was my second regular maintenance appointment. I appreciate their excellent service, done in less than 20 minutes. Quick. Efficient. This was my second regular maintenance appointment. I appreciate their excellent service, done in less than 20 minutes. More

Taken back suburban 2x for AC work & still not right. To be determined if it was their mis diagnosis or more complicated—frustrating though To be determined if it was their mis diagnosis or more complicated—frustrating though More

Took my car in for a little maintenance, what a nightmare! Roland, he said the manager was very bazaar. I had to pay $185 up front for diagnostic. I was told I needed two catalytic converters at nightmare! Roland, he said the manager was very bazaar. I had to pay $185 up front for diagnostic. I was told I needed two catalytic converters at $5000 plus tree hours labor. I was wondering what the extra cat was for. I said I would be taking the car to my regular mechanic. I couldn't get Roland to give me the diagnostic I paid for so the new manager Chris stepped in. He said my car had a massive five and melted the two cats, still only one on the car. I called a tow truck and brought it to my regular mechanic. After hearing this horrific story he dropped everything to take a look. An hour and $42.50 later my car was just fine. The catalytic converter was just fine. I had one bad plug that caused a mild mis-fire. This unnecessary drama lasted all day. I truly thought the dishonest dealer policies were finally a thing of the past. Nope, they seemed to get pleasure bullying an old lady. Seriously, don't do it! More

Sold to me on a Saturday over phone and took credit card. Called me Monday evening saying they made a mistake and now want $800.00 more. Wow! I offered to still pay 250.00 more and they wished me good luck. Called me Monday evening saying they made a mistake and now want $800.00 more. Wow! I offered to still pay 250.00 more and they wished me good luck. More