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Bill Ray Nissan - Service Center

Longwood, FL

4.7
1,332 Reviews
Call Service Center (407) 831-1318

1,332 Reviews of Bill Ray Nissan - Service Center

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December 05, 2023

Ryan handled the service very professionally and efficiently. He gave me good advice on when the tires had to be rotated. More

by SANDYBEACH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Bill Ray Nissan responded

We appreciate your positive review about your recent experience with us!

December 03, 2023

Excellent service but it took too much time to complete the job. Too long to start the repairs needed by the unit. More

by PEDROH1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 03, 2023

The staff are kind, very patient, and caring. Darryl took the time to explain everything that was being done on my car to me in a way I can understand. Great work Bill Ray Nissan Service! Always More

by TRE_1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 03, 2023

I did not receive the inspection report which has been promised to be sent to me More

by TKARTHICKGOPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 02, 2023

Zach is always helpful and available to make sure my experiences are pleasant and satisfying...He is very knowledgeable. A awesome employee and a benefit to the company overall More

by JEMANIGAULT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

December 01, 2023

My service tech was awesome. So kind and polite. Highly recommend him. Didn’t make you feel inadequate More

by DANAMHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
Report | Print
Dec 04, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

December 01, 2023

Excellent service. There is little or no wait time after arrival. I never had a complaint after the service was completed. More

by AMILIAN5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

December 01, 2023

Third time I’ve brought my car in to this service center. Darryl is awesome! More

by CASSIEMCKAY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

December 01, 2023

I love it. Customer service all around was great. The waiting time was not bad. More

by DAV.MARG51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
Report | Print
Dec 01, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

December 01, 2023

Zach always takes good care of me and keeps my truck in top-top shape. Great service. Fair price. Nice accommodations. More

by PETER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

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