1,335 Reviews of Bill Ray Nissan - Service Center
I have only used this service center in the preparation of my new vehicle for delivery. The vehicle was clean and well presented and the technician (whose name I forget) was helpful and knowledgable. I l of my new vehicle for delivery. The vehicle was clean and well presented and the technician (whose name I forget) was helpful and knowledgable. I live in the keys but have family in Orlando and I am hoping to be able to time my service needs with being in the Orlando area so I can use Bill Ray Nissan Service department. More
I called late Friday afternoon after finding a screw in my tire. Mary answered my call and since it was toolate to bring it in, she made an apporintment for me on Saturday to look at the tire to see if it my tire. Mary answered my call and since it was toolate to bring it in, she made an apporintment for me on Saturday to look at the tire to see if it could be patched or replaced. I told her I didn't recall if I had the road hazard coverage, but it needed to be replaced if it could not be patched. She took the extra step and called me back wiithin 15 minutes to tell me she looked up my records and I did have it. She then said she would note it on my appointment with Ryan. That's going well above and beyond good customer service. MANY thanks to her and Ryan. They were both most helpful in checking the coverage and replacing the tire. More
The one thing I really don't like about Bill Ray Nissan is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has service is being asked to fill out a review every time I come in for service. If I had a problem, I wouldn't come back. You are the only ones who has serviced my car. I am really tired of getting all these multiple requests. Even if you do dill it out, it doesn't let you submit the review if you skipped something. You are wasting my time. I don't know the names of the people who served me so I can't rate them. So I am rating them all with the lowest rating. I am assuming that Management and Administration came up with this ridiculous survey. More
Very helpful and attentive, everyone was joyful and kind during conversation couldn’t think of a better place. during conversation couldn’t think of a better place. More
Not only did you change my oil, you inspected the car and showed what had to be done. and if that were enough you washed the car. GREAT SERVICE Thank you showed what had to be done. and if that were enough you washed the car. GREAT SERVICE Thank you More
Very attentive and get me in fairly quick, facility is nice and clean plus the advisors do not pressure you to do recommended repairs nice and clean plus the advisors do not pressure you to do recommended repairs More
Always very friendly staff. Vehicle was ready when promised, work that was done was explained thoroughly and price very reasonable. Extra customer-friendly touch of vehicle wa Vehicle was ready when promised, work that was done was explained thoroughly and price very reasonable. Extra customer-friendly touch of vehicle wash Always appreciated! More
Great service from the whole team. Everything was very timely. Everything was very clearly explained. Everything was very timely. Everything was very clearly explained. More
Was very nice. From the initial meeting to the end of service. Robert was very friendly and communicated the information with me very promptly . From the initial meeting to the end of service. Robert was very friendly and communicated the information with me very promptly . More