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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,335 Reviews

1,335 Reviews of Bill Ray Nissan - Service Center

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October 15, 2023

I went for an oil change and recommended service. Also there was an issue with the transmission. Daniel took great care of me. More

by steven.doran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 15, 2023

They broke my right front hub cap and the flap that keeps water out of my engine is hanging. I left a message with Zach with no return call More

by LIFES_SEC_CHANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Dambaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Bill Ray Nissan responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 831-1318 to discuss this further.

October 14, 2023

Zachary Dambaugh handled my issue fast , always with a smile and very professional. I was in and out in record time. More

by JAZZYOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2023

Excellent service. I was greated right away and had a good experience my first time there. Thank you Ryan for all of your help. More

by BAMBETTE6422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

October 14, 2023

Courteous and quality repair. My concern is that they did not keep me apprised of the timing of the completion of the repair. Also, there is moisture inside the taillight which More

by smiley.aud
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
October 14, 2023

Everyone is usually great. Had to wait while the guys took care of a lady ahead of me. First time I wasn’t immediately greeted on arrival. More

by GMAK1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bill Ray Nissan responded

Thank you again for leaving us this response, And thank you for letting us know for the future next visit we will work on this!!!

October 13, 2023

Was never greeted. Not a hello, hi, or welcome. I asked for help with the features in my Nissan and I was just told “I can’t help you”. More

by MOOREANDREW14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Chambers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grimm
October 12, 2023

I was greeted and treated quickly and efficiently. My issue was understand and resolved perfectly. I can't say enough good things about the experience. More

by MARK4JUSTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 12, 2023

Convenient location, easy to get an appointment and nice, friendly service with minimum wait time. More

by PHOOVER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricco Shelly
Oct 13, 2023 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Oct 16, 2023 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

October 11, 2023

Nice friendly and kind to their customers. Quick service. Waiting areas was neat and clean More

by KRISTINDARBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure the name of the service department person
Oct 12, 2023 -

Bill Ray Nissan responded

KRISTINDARBY, thank you! Juan Mahoney was your service advisor and we'll see you next time.

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