Bill Ray Nissan - Service Center

Best service ever!! 😃😃 Everytime I bring my car here Erica is super helpful. She always makes sure that I get the best service. Because of her great service at Bill Ray, I d Everytime I bring my car here Erica is super helpful. She always makes sure that I get the best service. Because of her great service at Bill Ray, I drive all the way from Apopka to receive service here. Thank you Erica for giving us the best service 😃😃 More

Erica Dillon gave me the BEST Customer service ever!!!! I came to get my car serviced for an oil change and Erica Dillon was hands down the best service advisor I have ever dealt with in my 5 years coming h I came to get my car serviced for an oil change and Erica Dillon was hands down the best service advisor I have ever dealt with in my 5 years coming here. She gave exceptional service and was so polite and respectful. I would highly recommend people going to see her and having their vehicle serviced. More

I love Erica!!!! Erica is sooooo amazing!!! I love how she always, always, always, caters to me needs and she’s just a great person overall!!! Her customer service is Erica is sooooo amazing!!! I love how she always, always, always, caters to me needs and she’s just a great person overall!!! Her customer service is excellent, she always knows how to take care of me and if she’s not able to help me at that moment, she hands me off to another great person that takes good care of me as well. Then of course she checks on me to make sure I’m good!!! I love her to pieces!!! More

Bill Rey is the bees-knees! Your employees were very kind, helpful, and always let me know what to expect. Service was prompt, courteous and exceeded my expectations. Can't say Your employees were very kind, helpful, and always let me know what to expect. Service was prompt, courteous and exceeded my expectations. Can't say thanks enough! More

Excellent Service Erica, my Service Rep today, was a credit to her job and your Dealership!! She was extremely professional, efficient and kept me informed of the sta Erica, my Service Rep today, was a credit to her job and your Dealership!! She was extremely professional, efficient and kept me informed of the status of my car! Thanks Erica...will recommend you to my Nissan friends and family! More

Exceptional experience!!! Miss Dillon is simply amazing! Very patient and fluent with her knowledge. Kept me informed the entire experience and always made sure I was taken car Miss Dillon is simply amazing! Very patient and fluent with her knowledge. Kept me informed the entire experience and always made sure I was taken care of! See Erica in service !!! More

Service Department Can never get to service department on phone, when you are transfer they never pickup. Also going online to request cost for tire replacement, instead Can never get to service department on phone, when you are transfer they never pickup. Also going online to request cost for tire replacement, instead of getting service to respond , all I got was sales people wanting to sell me a new car. More

Dead battery Spent $15000 on Nissan frontier. 2rd time i drove car battery died. Told me battery warranty expired. Why sell truck with expired warranty. Thanks for Spent $15000 on Nissan frontier. 2rd time i drove car battery died. Told me battery warranty expired. Why sell truck with expired warranty. Thanks for nothing More

Extremely professional service center. I went Bill Ray after really and extremely Bad experience with universal NIssan who hold my car for 3 days and finally they gave my car back Unfixed s I went Bill Ray after really and extremely Bad experience with universal NIssan who hold my car for 3 days and finally they gave my car back Unfixed saying sorry we can’t do anything with your car . After 5 days I went Bill Ray I dropped off my car @ 1:00 pm I get bake my car done fixed already @ 3:00 pm same day . Wow wow What an amazing and professional service Bill Ray have . they care of everything about customer service specialty the service manager JOHN WRIGHT he is a professional Advisor he exactly kno what he’s doing. i am so satisfied with Bill Ray professionalism and kind Service . Just wanna say thanks Bill Ray. Thanks JHON And big fat thanks for the technician how worked on my car sorry I don’t know his name . And definitely and with out any doubt I’ll recommend Bill Ray NIssan for everybody I know . And also definitely and with out any doubt or hesitating I’ll NOT recommend universal NIssan to anyone they’re far away of the professionalism and customer services knowledge. Thanks again Bill Ray. Thanks John . More

Great Customer Service The team at Bill Ray Nissan (Erica and Darren) worked together to make my experience easy and stress free. Had a bump in the road that Erica made the The team at Bill Ray Nissan (Erica and Darren) worked together to make my experience easy and stress free. Had a bump in the road that Erica made the best of and Darren made sure everything was done correctly. They both were very communicative and there to help anyway they could. I will request them both if I have to go back. More