Bill Ray Nissan - Service Center

IT WAS VERY GOOD SERVICE, EXCELLENT COMMUNICATION, HE WAS QUITE PATIENT I DID NOT WAIT LONG FOR HIM TO ATTEND TO ME QUITE PATIENT I DID NOT WAIT LONG FOR HIM TO ATTEND TO ME More

Very poor customer service. Tyler said after 30 minutes he would touch base with me to provide an eta for oil change and tire rotation. He never talked to me. After two hours of Tyler said after 30 minutes he would touch base with me to provide an eta for oil change and tire rotation. He never talked to me. After two hours of my scheduled appointment I spoke with the cashier to find out the status of my vehicle. The lady told me I should be getting an email or a text since they just finished with my car. I never received either. The cashier said she'll page Tyler or I. An go outside to look for him. Not sure why it's my job to find him. They should have gone looking for him. It's not like I work there. On top of it your mechanics forgot to put but the Nissan hub caps that belong to my rims. I had to come back for you guys to put them back. God knows what else they forgot to put back. I used to go there for your customer service even if it cost more to get my vehicle serviced. Never again will I be back. More

Very prompt and professional from the initial arrival through to completion. Very impressed by the proactive approach to solving the problem. Daryl is to be commended. through to completion. Very impressed by the proactive approach to solving the problem. Daryl is to be commended. More

Bo is the best asset to this dealership! Been buying cars from him for many years and will continue to do so! Been buying cars from him for many years and will continue to do so! More

We have received consistently exceptional service from Mr. Ray and his organization for 23 years. Mr. Ray and his organization for 23 years. More

Service was great - didn’t mind the wait looking at vette in lobby but this part of survey isn’t pleasant. in lobby but this part of survey isn’t pleasant. More

The service advisor was welcoming, energetic, and carefully explains the whole process. Keep it up carefully explains the whole process. Keep it up More

Robert my advisor was awesome and very pleasant to deal with. He was a gem and a keeper. Has a great smile and funny. with. He was a gem and a keeper. Has a great smile and funny. More

Everyone was courteous but I have repeatedly brought my vehicle in for the issue that does not affect the ProFormance. It is a annoyance and still not fixed vehicle in for the issue that does not affect the ProFormance. It is a annoyance and still not fixed More

Great service. Oil change and check up done in a timely manner. Everyone especially Anthony very polite and informative Oil change and check up done in a timely manner. Everyone especially Anthony very polite and informative More