Bill Ray Nissan - Service Center

Terrible service department. They lost a piece to my car and I still have not gotten a call for the replacement. Very disappointing. I have warranty and they are always still They lost a piece to my car and I still have not gotten a call for the replacement. Very disappointing. I have warranty and they are always still trying to charge me. Not going back, I'd rather pay for oil change. It should not take 2 hours. More

Zach D was very helpful in assisting my husband and I with the necessary service to our car. He was patient and kind. He listened to us in order to adequately meet our needs. His great customer service w with the necessary service to our car. He was patient and kind. He listened to us in order to adequately meet our needs. His great customer service was greatly appreciated. More

I had an appointment, and I waiting over 30 minutes for the advisor to finish with someone who didn’t have an appointment to help me. the advisor to finish with someone who didn’t have an appointment to help me. More

Robert was great, explained everything in detail. Car seem to done sooner than expected. Drove from saint cloud and its worth it. Dont care for other dealers that are closer. Car seem to done sooner than expected. Drove from saint cloud and its worth it. Dont care for other dealers that are closer. More

Very expensive but got the job done. Two NISSAN cars are kept on the road. Two NISSAN cars are kept on the road. More

Professional helpful staff. Wish outdoor seating had more options; hard to sit on a bench for 2 hours Wish outdoor seating had more options; hard to sit on a bench for 2 hours More

Been coming here for many years. I have always been treated well even with the constant turnover in the service drive. I’ll keep coming back ! I have always been treated well even with the constant turnover in the service drive. I’ll keep coming back ! More

Excellent service and the service technician kept me aware of the status of my service. Also assisted with getting a quote for a future repair. aware of the status of my service. Also assisted with getting a quote for a future repair. More

Service department took care of my car as they took care of the recall and oil change and tire rotation of the recall and oil change and tire rotation More

Tony greeted me immediately and during the consult, gave me an estimate and approximate time frame for the work to be done. Gave me an update to inform me that the biggest issue ( door lock actuator) and ma me an estimate and approximate time frame for the work to be done. Gave me an update to inform me that the biggest issue ( door lock actuator) and maintenance work was still under my extended warranty and that the frightful initial cost estimate came down to under $30. I had forgotten about the extended warranty so Tony became my hero that day! (Proud of my past self for having the forethought to buy said warranty 😏) Apparently the service department was short staffed that day and of course busy. They kept us updated and amused with those updates. Professional staff! More