Bill Ray Nissan - Service Center

I have not used the service department yet but I was given a tour of this department by Sierra and everyone seemed nice. given a tour of this department by Sierra and everyone seemed nice. More

Brought the vehicle in for a recall service. The multi-point inspection showed my horn working. After the technician dismantled my steering wheeling to look at recall bar code, then put it bac The multi-point inspection showed my horn working. After the technician dismantled my steering wheeling to look at recall bar code, then put it back together. Now my horn doesn't work and they want to charge me $190 just to diagnose the problem!!!! Should have brought into the dealership for recall, horn would still be working. More

Very polite and professional, all the dealerships I have dealt with in the past for service did not provide this level of service and I appreciate that. I look forward to doing business with them again in t dealt with in the past for service did not provide this level of service and I appreciate that. I look forward to doing business with them again in the future. More

Tyler was Very understanding of our problem And went overboard to fix it Thank you. overboard to fix it Thank you. More

Very fast service and great customer service! Amazing facilities offered and lots of drink and food options. Overall great experience! Amazing facilities offered and lots of drink and food options. Overall great experience! More

The courtesy and professionalism is awesome. The communication with their customer is outstanding. The Body shop Department has an awesome group!!!! The communication with their customer is outstanding. The Body shop Department has an awesome group!!!! More

They are a dealer that cares for their customers. They respond to my calls in reasonable time and they completed the job quicker than expected. They respond to my calls in reasonable time and they completed the job quicker than expected. More

Service was done fast and professional. Will definitely bring back my truck for future service needs. Will definitely bring back my truck for future service needs. More

Service staff were very helpful. I was a bit disappointed that I left thinking everything was good but had to come back for a previously undiagnosed issue. I wish it could all have I was a bit disappointed that I left thinking everything was good but had to come back for a previously undiagnosed issue. I wish it could all have been caught on the first visit. Still, staff worked with me on resolution and I will continue to bring my vehicle to Bill Ray for service More

Awesome service for a warranty covered repair item. My car was back quicker than quoted. Juan was awesome with communication about the status of my car. My car was back quicker than quoted. Juan was awesome with communication about the status of my car. More