1,333 Reviews of Bill Ray Nissan - Service Center
It took so long to finish my car due to unavoidable issues but they kept me updated and it turns out they did a good job. Thanks you 😀 issues but they kept me updated and it turns out they did a good job. Thanks you 😀 More
car was taken care of best they can except part needed was not in had to order was not in had to order More
El trato y profesionalismo excelente muy complacida con el servicio que recibimos para mi vehículo el servicio que recibimos para mi vehículo More
Your diagnostic fees are incredibly overpriced. Bill Ray can do my oil changes from now on but any other service I'm taking my business elsewhere. Bill Ray can do my oil changes from now on but any other service I'm taking my business elsewhere. More
Bill Ray Nissan collision center put my Pathfinder back to normal. Thank you all so much ,Darren is exceptional thanks for everything. to normal. Thank you all so much ,Darren is exceptional thanks for everything. More
Zach is consistently amazing. I have had the opportunity to work with him on multiple occasions and am a loyal customer at Bill Ray Nissan largely because of Zach. He is in consta I have had the opportunity to work with him on multiple occasions and am a loyal customer at Bill Ray Nissan largely because of Zach. He is in constant communication from the time I make the original request right up to the point where he hands me the keys. He is also extremely personable, remembering things that are important to me. Always a great experience. More
I had an overall positive experience. The service advisor assigned, tony, was very helpful, kind and thourough. My only complaint would be the lack of communication while they had my car. The service advisor assigned, tony, was very helpful, kind and thourough. My only complaint would be the lack of communication while they had my car. I was told the initial diagnostic would take max 3 hours, the issue with my car was a stumper of sorts so it took much longer. I understood that they needed more time to diagnose the issue but I was still expecting a call after 3 hours. I wasn’t contacted until almost 9 hours after I brought my car in. They had not been able to figure out the issue yet and requested to hold it overnight. The more and more time that passed after that initial 3 hours just made me more anxious. Even though they hadn’t determined what was wrong yet, I would have appreciated them telling me “hey we aren’t sure what the problem is yet, but we will get back to you whenever we make a discovery”. Just the lack of communication I found very anxiety inducing considering I had no ability to leave it overnight and needed it for the next day. More
The customer service is wonderful. They went above and beyond. That's why I scheduled my maintenance with Bill Ray Nissan. They went above and beyond. That's why I scheduled my maintenance with Bill Ray Nissan. More
Fast, friendly and personalized service. Zachary was very helpful. I'll be getting my vehicle serviced here from now on. Zachary was very helpful. I'll be getting my vehicle serviced here from now on. More