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Bill Robertson Nissan

Pasco, WA

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607 Reviews
Bill Robertson Nissan is a family owned and operated dealership located at 928 North 28th Ave Pasco, Washington serving Pasco, Kennewick, Richland, West Richland, Walla Walla, Yakima, Moses Lake and surrounding areas.
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928 N 28th Ave

Pasco, WA

99301

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Showing 607 reviews

May 25, 2023

John Paul Lopez gave amazing 5 STAR service, He walked me through the entire process regarding my purchase, he made great conversation, and gave outstanding customer service. I am a very happy customer, I re More

by matthew.dodds860
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Paul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

I went to this dealer. Worked with Jeff McGowen. Drove an awesome car. Asked about options for financing. Then Jeff McGowen told me a used car that was “practically brand n More

by mollyminky76
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff McGowen
April 11, 2023

Bill and Debbie Robertson Nissan is a gracious and honest dealership and the whole family, including Will Robertson, Bill and Debbie’s Son, work to make sure that the client is taken care of. I highly rec More

by GREEKMBA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

This was the absolute worst waste of my time ever. They were very unwilling to work with us and very unhelpful. They were trying to scam us even after I told them I was privy to their ways not about t More

by abamford
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto
May 01, 2022

The absolute worst car buying experience ever! ! Purchased a 2017 Nissan Frontier, just a few hours after buying this truck the engine light comes on. I call my salesmen Jeff, nice guy, Jeff turns More

by dianerh71
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Dodson
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Arrogant Service Manager Service under recall. Made an appointment after several reminders to get it fixed. Loaner not available but was offered shuttle service. On the day of More

by Anilkumarshukla
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service technician- , Zach Don
November 03, 2019

Returning buyer - always a great experience My family is loyal to the Nissan brand and one particular salesman. This place always has our best interest in mind, and we come out loving what we ge More

by mlyssetted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Weerakkody
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2019

Great car buying experience! 👍 This was one of my smoothest and easiest car buying experiences ever. I'm disabled and can only be out a couple of hours @ a time. Went in on Sat. an More

by glasscat920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Sullivan sales
October 23, 2019

Great customer service. Friendly staff Jesse was very informative and I was relaxed about the deal. Jesse had no problems answering my questions. Best service I have ever had. Thanks. More

by SINGERHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Madrid
October 18, 2019

Bought another new Nissan. The folks at Bill Robertson's have it easy. They are selling a great product. I just bought my 3rd Nissan. I spent 3 days going to every dealership in More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Madrid
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