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Bill Robertson Nissan

Pasco, WA

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607 Reviews
Bill Robertson Nissan is a family owned and operated dealership located at 928 North 28th Ave Pasco, Washington serving Pasco, Kennewick, Richland, West Richland, Walla Walla, Yakima, Moses Lake and surrounding areas.
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928 N 28th Ave

Pasco, WA

99301

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Showing 607 reviews

August 07, 2019

Amazing experience Very easy, we did the whole transaction over the phone, other than signing the paperwork. They even delivered the car to me in Othello which is 50 min More

by 22spotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, sales manager
August 04, 2019

The WoW Experience! Thank you! Your willingness, your kindness, and most of all listening to what we wanted in our vehicle and payment. Shout out to Cristian too! More

by Jwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian , Billy Tallman
August 04, 2019

Best car buying experience! My husband and I had our only vehicle totaled and was on a time and money crunch to get another one. We explained our situation to Jesse Madrid and he More

by Knokinawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian ?, And others whose names escape me, Zach Don, Susana Gudino, Jesse Madrid
August 02, 2019

John was a sweetheart of a car The gentleman that I had spoke to I think it's his name is Williams he was arrogant rude and if anybody gets the results that I did with him he needs More

by Corene55@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Jesse Madrid
August 01, 2019

Great, no pressure experience! We came to look at a specific car. Jesse greeted us right away. Through the process of getting numbers and information on the car, we took 2 test driv More

by CYBERBRIGGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Madrid
July 31, 2019

Very happy with overall experience John Paul was great, very thorough and helpful, and ready to answer questions. The test drive was enjoyable. All staff at the dealership was friendly More

by bekalynn.22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2019

Treated with respect without being pushy I was treated so well that I wasn't afraid to come back and show my wife what I had found. I will recommend this dealership for anyone. More

by claynlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Saenz
July 25, 2019

Great customer service!! Buying a new car could be a little overwhelming but everyone was so helpful I honestly couldn’t have hoped for a better experience. They will help you More

by Danielle_821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2019

Fantastic Very informative and kind sales staff. The entire team is there to make you feel like you are the only customer they have. This is the 4th car I have More

by KIM-KRIEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Weerakkody
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Paul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rivera, Susana Gudino, Alfonso Ramirez, Adrian Castro, Jesse Madrid, Billy Tallman
July 23, 2019

Buy a used car The sells people are very knowledgeable about their products. They went the extra mile to satisfy me. They were very fast in getting me on the road wi More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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