So I am leaving my review here. Unfortunately the Ford survey was sent to my junkmail, and had a limited life cycle so I am unable to provide my review directly to Ford. I hope they see this!
We owned a F150 (bought from Bill Talley in 2014) and used it mostly just to pull our travel trailer. It was a great truck, but we wanted a new 5th Wheel trailer and needed a new truck that was setup properly to tow that weight. I did lots of research before going to the dealer, and mostly knew what we needed to serve our needs. We went to Bill Talley, and met Ian McDaniels. Ian is a personable, smart young man that has a very birght future ahead. He admitted he was newer to this career, but he answered many of our questions honestly and with integrity. At a certain point, my detailed questions went beyond his knowledge, and he appropriately sought help from Marvin the Sales Manager. I completely respect that!
Nothing worse than someone faking knowledge or flatout lying to you and screwing you up on a major purchase! Or trying to BS you, I DESPISE that. Ian was awesome, unlike one of the sales people that came to "help" us while waiting for the Sales Mgr. That joker was trying to convince us to buy something, pay $4-5k in after-market upgrades, and it wouldn't have really been what we needed. I have no patience for that lack of integrity, and immediately you question the ethics of the whole business. We almost walked out, sadly. Luckily Ian again did the right thing, and re-directed us away and we waited for the Sales Mgr to help Ian.
When all was said and done, Marvin and Ian took extra time to sit down with us, walk us through EVERY DETAIL of what we needed specifically for us, we all worked up the order in the Ford system, and we got to push the button on ordering our brand new, special for us F250. And boy is it beautiful!!!
Ian and Marvin were ready to search high and low to find us the right truck at another location if we needed it right away. We had time to wait, so we special ordered and got our truck in 6 weeks. But Ian and Marvin were fabulous and ready to do whatever to make sure we were satisfied. Great service! And financing was super easy through Ford with the help of Joey. We will, and have, recommended Bill Talley Ford and Ian McDaniel to all of our friends and family.