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Bill Talley Ford Inc.

Mechanicsville, VA

4.4
115 Reviews
Call Dealership (804) 746-2000

6280 Mechanicsville Turnpike

Mechanicsville, VA

23111

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115 Reviews of Bill Talley Ford Inc.

September 03, 2026

Always excellent customer service. Great workmanship on my vehicle and done in a timely manner. More

by jwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, diesel service
Print
August 27, 2026

Very professional. Treated with respect. Catered to my needs, as I.have trouble walking, I was allowed to pull in the drive thru. More

by Hallie Fitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagen
Print
August 21, 2026

The customer service is excellent I have always been satisfied with the service I have received. More

by trishawynn1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Print
August 18, 2026

Good service, on time and performed all maintenance ever good. Liked all services performed. Good work. More

by jrsystems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not tell his name
Print
Aug 19, 2026 -

Bill Talley Ford Inc. responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2026

Excellent salesman in Brad ! ! Recommend to all Family and friends. Have purchased last 3 vehicles from Brad More

by jimmymay7248
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad VanStavern
Print
August 12, 2026

Needed service in August. We called and they worked us in within a couple of hours. Great customer service. More

by lcriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Order Writer
Print
Aug 14, 2026 -

Bill Talley Ford Inc. responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 11, 2026

Thank you for reaching out. We’ve brought our vehicle in multiple times and encountered the same issues with the same customer service female in your quick service department ye More

by Jacosta0808
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Mays
Print
Aug 14, 2026 -

Bill Talley Ford Inc. responded

Hi, we are so disappointed to learn of this situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Please reach out to our Parts manager, Kirby Gladin, at (804) 746-2000 or by email at kgladin@billtalleyford.com

August 08, 2026

I've always had a positive experience at this dealership. The personnel is very personable, from the receptionist to the service clerks and sales team. There's only been one instance where my time was a good More

by lilduwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lynch, Christine McGolden
Print
August 07, 2026

Excellent service and very good maintenance! Very good location and easy to get to from our location! More

by holland_bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
Print
August 01, 2026

Crystal Lee has excellent customer service, listened, researched and delivered. Took time and patience at a very critical time - Thank you More

by sashelton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
Print
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