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Bill Utter Ford
Denton, TX
4,344 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,344 reviews
June 07, 2021
Prompt service by service managers and technicians. Don and Gregg have always responded to my phone and are very professional. Both have explained any repairs and delays in parts delivery! and Gregg have always responded to my phone and are very professional. Both have explained any repairs and delays in parts delivery! More
by Jimmiejoe
Verified CustomerEmployees Worked With
Greg Hall, Don Swift
June 05, 2021
Although we did not get started on a good foot (misrepresented quote on service charges) John Witt with assistance from Service Director made it right. (misrepresented quote on service charges) John Witt with assistance from Service Director made it right. More
by Rocky J
Employees Worked With
Alex and Service Director, John Witt
June 04, 2021
Excellent service. With Danny Morris as my device writer, I never have an issue Was in and out when u have my car devices . Totally satisfied I never have an issue Was in and out when u have my car devices . Totally satisfied More
by JOMITCHELL49
Employees Worked With
June 04, 2021
Alan was great. Very helpful and accommodating. They were fair with my trade and overall was a relatively quick transaction. I would recommend Alan at Bill Utter Ford. fair with my trade and overall was a relatively quick transaction. I would recommend Alan at Bill Utter Ford. More
by corymaltz
June 04, 2021
Patrick was a wonderful sales consultant and the rest of the team was fast and efficient. I am very grateful for the their help in buying my new truck. the team was fast and efficient. I am very grateful for the their help in buying my new truck. More
by Mindy
June 04, 2021
Our Service Advisory Alex at Bill Utter Ford made the whole experience go so well. All the services were completed in a timely manner. I payed the cashier and was home just in time for dinner. Awesome whole experience go so well. All the services were completed in a timely manner. I payed the cashier and was home just in time for dinner. Awesome More
by RPerry300WM
Employees Worked With
Alex Celia
June 03, 2021
Just took it in for a pre trip check and to check an odd noise from the front left. A new strut was needed, it was fixed quickly and at a reasonable price. noise from the front left. A new strut was needed, it was fixed quickly and at a reasonable price. More
by twfst4u
Employees Worked With
Justin Godfrey
June 03, 2021
Doyle met all of my needs and was very courteous and upfront about everything. We live in Lake Charles, LA and had so much devastation this year the fear of having to purchase a new vehicle while tryin upfront about everything. We live in Lake Charles, LA and had so much devastation this year the fear of having to purchase a new vehicle while trying to overcome our home being destroyed was very immotional at times and he made this purchase as smooth as possible. Thank you. More
by guimbellotgerard
June 03, 2021
Great service Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service. 26 words. If you wan Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service. 26 words. If you want a honest review do not demand a 25 word minimum. Who ever come up with that ideal should be fired More
by RONAWAN
Employees Worked With
Doug Markham
June 02, 2021
Best car buying experience we've ever had, super accommodating! Courteous of time and our needs. Will definitely be back for future purchases and will recommend Adam to our friends and family. accommodating! Courteous of time and our needs. Will definitely be back for future purchases and will recommend Adam to our friends and family. More
by jessbartley6
