Bill Utter Ford

Phil did an amazing job, he was clear with communication without the extra fluff. He listened to my request and completed them all in a timely fashion. without the extra fluff. He listened to my request and completed them all in a timely fashion. More

Phil went out of his way to help accommodate us, we had to drive from out of town to purchase our vehicle and we were on a time crunch, racing against the clock to get the car inspected, Phil put new tires to drive from out of town to purchase our vehicle and we were on a time crunch, racing against the clock to get the car inspected, Phil put new tires on it for us and helped us every step of the way. He was very professional, honest, helpful and accommodating - and he helped my wife and I secure the car we wanted! I highly recommend working with Phil, and I am grateful we got to work with him. Even when we had questions, he listened to us politely and was very straight with us. I like his intentionality and helpfulness! Thanks Phil!!! More

I came to test drive the Raptor R on the lot. Phil greeted me very well, answered all of my questions. I was impressed with the continued professionalism throughout the test drive as well as the Phil greeted me very well, answered all of my questions. I was impressed with the continued professionalism throughout the test drive as well as the sale itself when I returned the next day to buy it. It was one of the easiest transactions Ive ever had buying a vehicle. Phil and the dealership did a great job throughout and I would highly recommend them to anyone needing a vehicle. More

When it comes to sales in finding you what you need or want, they don’t come any better than Phill. He doesn’t just listen to you, but he actually hears what you’re saying. And then he goes to work to fin want, they don’t come any better than Phill. He doesn’t just listen to you, but he actually hears what you’re saying. And then he goes to work to find you what you need. Phill is our go to guy! We have bought about 10 cars from him now he’s the only one we trust. More

Bill Utter was clean, cool, and everyone was very friendly. Big fan of what they have to offer. friendly. Big fan of what they have to offer. More

I purchased my truck from this dealership on April 11, 2026, and as of July 31, 2026, I still have not received my registration sticker. In early June, I called to ask about the delay and was told the 2026, and as of July 31, 2026, I still have not received my registration sticker. In early June, I called to ask about the delay and was told the dealership was still waiting on the out-of-state title and that it should only take a few more weeks. Nearly two months later, I called again and was told by the CFO, Yolanda, that they still do not have the title. During that conversation, I asked several reasonable questions: * Did the dealership have the legal ability to sell me the truck without having the title? Her response was, “I’m not sure.” * What am I supposed to do if I’m pulled over for not having a current registration sticker? Again, “I’m not sure.” * If I decided to pay off my loan today, would there even be a title available? Her response was, “Correct, that would be a problem.” Because I wasn’t getting answers over the phone, I went to the dealership in person and asked for documentation showing that the out-of-state title had been requested. They were unable to provide any proof. At this point, I have an $80,000 truck that I cannot properly register, there is no clear timeline for resolving the issue, and no one at the dealership has been able to provide meaningful answers or documentation. The lack of communication, accountability, and transparency has been extremely disappointing. I understand that title delays can happen, but after more than three months, I expected honest communication, documentation showing progress, and a clear plan for resolving the issue. Unfortunately, I have received none of those. More