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Bill Utter Ford
Denton, TX
4,340 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,340 reviews
July 27, 2017
Excellent experience "Easy" Steve Davidson was knowledgeable and personable. We didn't have to buy a car from him, we WANTED to, and will recommend him and Bill Utter to a "Easy" Steve Davidson was knowledgeable and personable. We didn't have to buy a car from him, we WANTED to, and will recommend him and Bill Utter to anyone looking for a new Ford! More
by Travis Turek
Employees Worked With
Denise Wolfe, Steve Davidson
July 23, 2017
Easy Steve is the bomb I had the pleasure of meeting "Easy" Steve yesterday. He assisted us in picking a Ford Escape, that I love, without that "pushy sales guy" feel. Bill I had the pleasure of meeting "Easy" Steve yesterday. He assisted us in picking a Ford Escape, that I love, without that "pushy sales guy" feel. Bill utter staff was very accommodating and made the process extremely smooth. I highly recommend having "Easy Steve" help anyone find thier new car. More
by Miranda.looper
Employees Worked With
Steve Davidson
July 20, 2017
Buying my new car was quick, easy, and got a great deal Everyone was very helpful and courteous. Got a great deal on my new car without any hassle. The whole process of buying the car and getting financing Everyone was very helpful and courteous. Got a great deal on my new car without any hassle. The whole process of buying the car and getting financing went very quickly, More
by Norman, A
July 19, 2017
Long time service customer - now new truck customer I stopped in to see what Bill Utter Ford would offer me on my used truck. The used car manager Ken Schmitt was super friendly and very accommodating. I stopped in to see what Bill Utter Ford would offer me on my used truck. The used car manager Ken Schmitt was super friendly and very accommodating. Ken referred me to Tom Corrigan who led me through the rest of the purchase event. Patient beyond compare, Tom hung in there with me while I oscillated between 2 different trucks. Tom was very knowledgeable about the vehicle I was buying and eager to help in every step of the way. More
by hallke58
Employees Worked With
Tom Corrigan
July 18, 2017
Positive Buying Experience and Dealer Follow Through Sales staff knew their product and followed through with my requests for information and minor service issue. After market additions that I did were Sales staff knew their product and followed through with my requests for information and minor service issue. After market additions that I did were timely, well done and reasonably priced. More
by John S
Employees Worked With
Carl Anderson, Denise Wolfe, Carina Thompson
July 17, 2017
Great customer service My family has a long term relationship with Doyle and Bill Utter, outstanding customer service as well as thorough follow thru. I highly recommend Bil My family has a long term relationship with Doyle and Bill Utter, outstanding customer service as well as thorough follow thru. I highly recommend Bill Utter and Doyle Chaffin to friends and family More
by Barry day
July 17, 2017
Excellent experience with whole process. Car shopping can feel overwhelming, but Mike and Steve spent time listening to our needs to determine what would be right for us. Not only that, but S Car shopping can feel overwhelming, but Mike and Steve spent time listening to our needs to determine what would be right for us. Not only that, but Steve knew my husband from a prior purchase. He and my hubby were riding in our trade-in when it broke down on the feeder road! His graciousness in handling that awkward situation is why we returned. The whole staff at Bill Utter were helpful. And lets not forget: Ford makes great trucks! More
by Happy buyers!
Employees Worked With
Denise Wolfe, Steve Davidson, Michael Borchardt, Branden Nabors
July 16, 2017
Carina Very knowledgeable on product. Friendly and so respectful. Highly recommend Carina. Takes her job very seriously and responds immediately via text or Very knowledgeable on product. Friendly and so respectful. Highly recommend Carina. Takes her job very seriously and responds immediately via text or phone. Completely satisfied More
by Jane
Employees Worked With
Carina Thompson
July 15, 2017
100% satisfaction guaranteed We haven't been disappointed with any of our experiences at Bill Utter Ford. Doyle Chaffin is a great salesman who listens to what we want and finds u We haven't been disappointed with any of our experiences at Bill Utter Ford. Doyle Chaffin is a great salesman who listens to what we want and finds us the perfect truck every time. The Ford F250 FX4 Lariat crew cab does the job of pulling our 33' 5th wheel camper. Denise Wolfe took care of our needs such as the spray-in bed liner, additional window tint and moving our 5th wheel trailer hitch. Banden Nabors made everything quick and easy in the finance department. More
by Ann and Carl, Carrollton, TX
July 14, 2017
Go see Easy Steve Steve was very helpful, and very patient with me. I always make sure that I know and understand all of my options, and Steve was able to articulate t Steve was very helpful, and very patient with me. I always make sure that I know and understand all of my options, and Steve was able to articulate that to me. Branden was very accommodative as well - we discussed the different options and he understood my needs. Great team! More
by Frattan
Employees Worked With
Steve Davidson, Branden Nabors
