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Bill Utter Ford
Denton, TX
4,381 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,381 reviews
November 03, 2016
LEE TRUNICK FOR PRESIDENT!! Outstanding customer service as usual! Jeff Lee, the young gun back there is going to be a huge asset as well. These 2 working together will dominate! Outstanding customer service as usual! Jeff Lee, the young gun back there is going to be a huge asset as well. These 2 working together will dominate! More
by DANIEL CROSS
Employees Worked With
Lee Trunick
November 03, 2016
Service visit Warranty replacement of covered part. Received and installed the next day! Also arranged for a quick fix in the body shop. WOW. Great Customer Service Warranty replacement of covered part. Received and installed the next day! Also arranged for a quick fix in the body shop. WOW. Great Customer Service. More
by Mark
Employees Worked With
Lee Trunick
October 31, 2016
The Best Bring both trucks for service here even though a much closer dealer. Lee is the best always wait for him. Everyone always speaks and ask if they can Bring both trucks for service here even though a much closer dealer. Lee is the best always wait for him. Everyone always speaks and ask if they can help. More
by Ford truck1014
Employees Worked With
Lee Trunick
October 28, 2016
Great customer service! Best dealership ever. I am so glad I found these guys to take care of my truck and treat me professionally. Being a girl that drives an F250, you woul Best dealership ever. I am so glad I found these guys to take care of my truck and treat me professionally. Being a girl that drives an F250, you would be astonished at how many places try to little missy me about my truck. But Lee at Bill Utter ford is great and he always looks out for me. They are prompt, respectful and do great work. I would recommend them to a friend. More
by Jennafer09
Employees Worked With
Lee Trunick
October 14, 2016
Awesome Lee Trunick is a very nice man to deal with. He keeps you updated about your vehicle and let you know how the process is going. He takes very good car Lee Trunick is a very nice man to deal with. He keeps you updated about your vehicle and let you know how the process is going. He takes very good care of you while your vehicle is there. More
by bridgett1233
Employees Worked With
Lee Trunick
October 12, 2016
Service Dept. Asst. Manager Mr Church treated me like family I bought my New Ford F 150 Sport 4X4 from another dealer and just happened by to ask a question about service and was informed that she was already du I bought my New Ford F 150 Sport 4X4 from another dealer and just happened by to ask a question about service and was informed that she was already due at 3000 miles for her first one, They got me right in changed her oil and did a 27 point inspection. He was very happy to answer any questions that I had about my new truck and offered me some water or coffee and a comfy place to wait. I did notice that I think that they forgot to check my tire pressure all around and called he spoke right up and told me to bring her right back in and he would personally take care of her. Truly they know great service and are not afraid to admit that they are human, but ALWAYS ready to make sure that their customer is happy. In less than 2 years I will trade her in and see the sales dept. about buying my next new Ford Truck from Bill Utter Ford. More
by AR
Employees Worked With
Eddie Church
October 09, 2016
Very simple with no pressure. We have been looking for a car but I did not plan on purchasing today. Easy Steve was personable, answered my numerous questions, and made us feel no We have been looking for a car but I did not plan on purchasing today. Easy Steve was personable, answered my numerous questions, and made us feel no pressure at all. He even stayed late to make sure I was comfortable with the decision. Thank you Steve! More
by cc612
Employees Worked With
Steve Davidson
October 08, 2016
Lee Trunick is much more than a Service Advisor Lee has been my favorite Service Advisor for many years. He simply does EVERYTHING he can to take care of his customers. In fact, I followed Lee Tr Lee has been my favorite Service Advisor for many years. He simply does EVERYTHING he can to take care of his customers. In fact, I followed Lee Trunick to Bill Utter Ford from another Ford Dealership in the area. He is the reason why I purchased my F350 from Bill Utter Ford, as opposed to that other Dealership which is actually much closer to my home. And if Lee remains at Bill Utter Ford, he will be the reason why I purchase my next F350 from Bill Utter Ford. Lee Trunick is MUCH more than a Service Advisor for Bill Utter Ford and you guys are lucky to have him on your team. And I'm thankful he is there. More
by Roger
Employees Worked With
Lee Trunick
October 08, 2016
Car for my son We recently returned to Bill Utter to purchase our 3rd vehicle from them. Thank you Dr. Phil for providing us with excellent customer service yet agai We recently returned to Bill Utter to purchase our 3rd vehicle from them. Thank you Dr. Phil for providing us with excellent customer service yet again and being able to help us find a great car in a short time frame. Brice loves his new car!! More
by Dominique J
Employees Worked With
October 05, 2016
Kia Purchase from Toronto Spikes Within 2 hours of my initial request Toronto had located a vehicle that met my specs. I responded my my numerous inquiries in a timely basis with accu Within 2 hours of my initial request Toronto had located a vehicle that met my specs. I responded my my numerous inquiries in a timely basis with accurate information. The entire transaction was completed in just a couple of hours. More
by Roderick
Employees Worked With
