Bill Utter Ford - Service Center

John witt was awesome to work with given my out of state situation.my dealership experience was great however my ford experience not so much .probably wont by another ford product. Going through my experien situation.my dealership experience was great however my ford experience not so much .probably wont by another ford product. Going through my experience with my 2 focus transmission issues .shame on ford .I am a ford employee. More

Quick service. Dillon was very friendly and helpful. I own 2 Ford vehicles. I bought both from the Utter Family of dealerships. I would like to receive discount coupons for future services. own 2 Ford vehicles. I bought both from the Utter Family of dealerships. I would like to receive discount coupons for future services. More

Service related to a recall notice. Dropped vehicle off early. Danny Morris called to advise vehicle was ready ahead of schedule. The process went smoothly. Thanks early. Danny Morris called to advise vehicle was ready ahead of schedule. The process went smoothly. Thanks More

This was my first time getting my Explorer serviced at Bill Utter Ford. I worked with Don Swift, who was very attentive and professional throughout the entire process. Bill Utter Ford. I worked with Don Swift, who was very attentive and professional throughout the entire process. More

Greg Hall, my service advisor is always on top in getting the work done swiftly and efficiently, meeting with my schedule very well. He has been my service advisor for many years and has always done an excel the work done swiftly and efficiently, meeting with my schedule very well. He has been my service advisor for many years and has always done an excellent job and helping me with my service needs! More

Greg greeted me almost immediately upon my arrival. He listened attentively, acknowledged my request for The Works, and explained that the rear camera recall part would need to be ordered because they are listened attentively, acknowledged my request for The Works, and explained that the rear camera recall part would need to be ordered because they are specific to the VIN number. He said he'd call me when my service was completed and the parts would arrive in 3-5 days and he'd call me when they arrived. I couldn't have asked for better service. I bought both my F-150s from Bill Uttter starting in 2001 and my wife's Escape there in 2015. I purchased my 2020 Edge in McKinney (only because I knew the Fleet Mgr. there), but we have our Escape and Edge serviced by Bill Utter Ford. Thank you for great service over the years! More

Great place for service I have been using their service center for years. Always fair priced. They do not pressure you to get things done they just recommend. Good experience every time. center for years. Always fair priced. They do not pressure you to get things done they just recommend. Good experience every time. More

Excelent Service fast and accurate they did a great job by receiving the car and working fast on it, tx tx tx tx tx tx by receiving the car and working fast on it, tx tx tx tx tx tx More

The wait to get served was a bit long. But I understood they had a power outage on top of that was short staffed. So that is understandable. Everyone was very nice. they had a power outage on top of that was short staffed. So that is understandable. Everyone was very nice. More

Ther service was good. I for sure be being my truck back to u guys to change my rearend/ transfer case oil and injectors. Thanks guys back to u guys to change my rearend/ transfer case oil and injectors. Thanks guys More