Bill Utter Ford - Service Center

Took my 07 Explorer in for an oil change, Danny was very helpful in identifying other issues. Kept me up to date at all times. helpful in identifying other issues. Kept me up to date at all times. More

This was my first visit to have my Explorer serviced since moving to Texas from NC where we left behind our Ford dealership for over the past 12 years. John was great to work with and kept me informed a since moving to Texas from NC where we left behind our Ford dealership for over the past 12 years. John was great to work with and kept me informed along the way. I had a great experience and will definitely be back. More

we came to this Dealership in in 2002 and purchased a truck! Best decision we ever made! Great prices on new and pre-owned , great sales support, financing , great after market add on products sales supp truck! Best decision we ever made! Great prices on new and pre-owned , great sales support, financing , great after market add on products sales support and the service department as well as the body shop are unsurpassed. My family has purchased 3 vehicles since then from Bill Utter and done so with complete confidence! By the way, the 2002 Ford F150 Super crew we purchased is still running strong with over 150,000 miles on it and is as dependable as the day we drove it off the lot! What we have found is that we also can get tires for our vehicles from Bill Utter Ford at just as good , if not better price as from the discount tires, so now when we have our vehicles serviced we can get our tires balanced and rotated at the same time at no cost! This is a one stop, shop for everything Dealership that represents the Ford Motor Company in the best of customer service and class! I am not talking about todays type of brush off customer service, I am talking like "the we are here for you customer service from the old days!" I only hope Ford recognizes this dealer ship as a top valuable Dealership as in my 74 years of dealing with Dealerships I have NEVER found on of this high of caliber in any car manufacture! More

I visited the quick service oil change lane. It took quite a bit of time almost 2 hours to complete the oil change and pick up my vehicle quite a bit of time almost 2 hours to complete the oil change and pick up my vehicle More

Great service! Made better because Greg was very helpful and answered all my questions. Made me feel comfortable. It is so wonderful to be treated like you are the only customer there. and answered all my questions. Made me feel comfortable. It is so wonderful to be treated like you are the only customer there. More

Quick and easy process to secure a used vehicle. Friendly sales rep. I recommend the very short drive to Utter Ford for a quality experience. sales rep. I recommend the very short drive to Utter Ford for a quality experience. More

Kevin in parts was great. Knowledgeable and got me my parts earlier than expected. He called and told me My parts were in and I was very satisfied. parts earlier than expected. He called and told me My parts were in and I was very satisfied. More

Spent $1300 didn’t get a loaner vehicle and when I picked it up it hadn’t even been washed! Poor service for a 50000 truck! Y’all could learn something from Sewell they know customer service it up it hadn’t even been washed! Poor service for a 50000 truck! Y’all could learn something from Sewell they know customer service More

Your team got us in right away and handled the issue in hours. Far superior to another out of state agency that put us off two weeks. hours. Far superior to another out of state agency that put us off two weeks. More

Bill Utter Ford service department was awesome. My 2016 F150 had a safety recall and it was resolved promptly. Gregg scheduled it within a day. F150 had a safety recall and it was resolved promptly. Gregg scheduled it within a day. More