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2,723 Reviews of Bill Utter Ford - Service Center
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September 28, 2020
Mr. Swift did a excellent job of keeping me informed on what needed to be done, and the progress of the work being done. Mr. Swift's customer service is excellent. what needed to be done, and the progress of the work being done. Mr. Swift's customer service is excellent. More
by John K
Verified CustomerEmployees Worked With
Don Swift, John Witt, Sharon Moreno
September 28, 2020
Excellent Service!! Dillon is amazing! Would definitely recommend Bill Utter for every thing. Bought 2 trucks from them so far and always get my service done there. recommend Bill Utter for every thing. Bought 2 trucks from them so far and always get my service done there. More
by percival.austin
September 23, 2020
Correction to previous review. I wrote in my first review that I was very pleased with the service at Bill Utter and found everyone very nice and efficient. I hit the 5 star rating and somehow it saved as 1 that I was very pleased with the service at Bill Utter and found everyone very nice and efficient. I hit the 5 star rating and somehow it saved as 1 1/2 stars. Not sure how that happened but I felt strongly about correcting this on line. I am picky about service centers and excellent customer service (as I am in the service industry). I am EXTREMELY happy about my experience at Bill Utter and will, without question, use this as my Service Center. Greg, my service advisor, was kind and very helpful. Apologies for the incorrect star rating on the previous review ! More
by kwolter1
Employees Worked With
September 22, 2020
We have been customers of Bill Utter Ford since 1982. Our son and his family are also faithful customers. Service is always top notch thanks to Danny. Doyle has been our salesman. We appreciate his professi son and his family are also faithful customers. Service is always top notch thanks to Danny. Doyle has been our salesman. We appreciate his professionalism. More
by glclausen
Employees Worked With
September 21, 2020
I have always received the best in Customer care from Greg Hall and Sharon Moreno! Every detail is fully explained and in addition any recommendations for future attention or possible considerations for Greg Hall and Sharon Moreno! Every detail is fully explained and in addition any recommendations for future attention or possible considerations for marginal repairs are always given and considered! We have purchased 3 vehicles and recommended to our daughter Elizabeth Thrailkil that she make a used vehicle purchase from Bill Utter Ford which she did! Great Job! Great Customer Service and Care from the sales to Service to Collision! More
by CHARLESWHANEY46
September 21, 2020
Great job. Had parts ordered and installed the next day. The radio finally seems to be working correctly. Thanks again for all of your help. The radio finally seems to be working correctly. Thanks again for all of your help. More
by MMEDENI
Employees Worked With
September 19, 2020
I have received exceptional service every time I have visited Bill Utter Ford. I have been to other dealerships and they can’t compare, as far as the attention to detail and the speed in which they get y visited Bill Utter Ford. I have been to other dealerships and they can’t compare, as far as the attention to detail and the speed in which they get you out. I always ask for Dillon, because he is tops when it comes to service advisors. This guy goes above and beyond in letting you know what is going on and what your next step should be with caring for your vehicle. I am should he want be my service advisor for long, because I see him as some who will more than likely be in the managing of the service advisors. All and all I have always received excellent service at this location. Number one in my book. More
by Ronald Wafer
Employees Worked With
Dillon Love
September 18, 2020
Great Job very professional! They did a really good job. the service was performed very quickly. I did not have an appointment and got in and out in less than an hour. the service was performed very quickly. I did not have an appointment and got in and out in less than an hour. More
by john@redzonellc.com
Employees Worked With
Johnny Constancio
September 18, 2020
I asked for one part on my car to be looked and they didn’t on my way home it caused issues and I had to pull over on the highway and try to fix it. didn’t on my way home it caused issues and I had to pull over on the highway and try to fix it. More
by KENNAGRAMES
Employees Worked With
Johnny Constancio
September 14, 2020
Jason was great to work with. He was responsive and very helpful. Chase was also helpful as was Denise who helped me with aftermarket upgrades helpful. Chase was also helpful as was Denise who helped me with aftermarket upgrades More
by starstate3333
