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2,723 Reviews of Bill Utter Ford - Service Center
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August 12, 2020
Great service as usual. John is very attentive and focused on great customer service! Not a fan of your minimum word requirements for this survey. focused on great customer service! Not a fan of your minimum word requirements for this survey. More
by brendak7
Verified CustomerEmployees Worked With
John Witt
August 11, 2020
Excellent service Danny Morris was professional and Excellent service Danny Morris was professional and explained what needed to be done and answered all my questions. He helped me reset some of the f Excellent service Danny Morris was professional and explained what needed to be done and answered all my questions. He helped me reset some of the functions and was happy to do so More
by Ec9672
Employees Worked With
August 09, 2020
Oil change/Tire rotation great service. truck was done in a little less than an hour. Waiting area was not crowded so no worry's about that. An employee came through a few tim great service. truck was done in a little less than an hour. Waiting area was not crowded so no worry's about that. An employee came through a few times wiping things down More
by VOLDAG
Employees Worked With
Did not get a name
August 03, 2020
Everyone was very friendly and helpful.Greg Hall is the Everyone was very friendly and helpful. Greg Hall is the best! Johnny Constance helped me the day of service. The Fast Lane service works great. Everyone was very friendly and helpful. Greg Hall is the best! Johnny Constance helped me the day of service. The Fast Lane service works great. More
by ANITASA10
August 03, 2020
Excellent as always! As always, the service at Bill Utter Ford was excellent. Danny Morris always takes care of me and is so understanding of my questions and such. He i As always, the service at Bill Utter Ford was excellent. Danny Morris always takes care of me and is so understanding of my questions and such. He is by far the best there. They always have an answer for my questions and I feel like Danny actually cares about giving the best service that he can. I totally trust him. Bill Utter Ford always comes through for me!!! More
by KESARO3
Employees Worked With
August 02, 2020
Service and sales are always excellent, won't go anywhere else. The new service center is always clean. Everyone is polite and helpful, keep up the great work. else. The new service center is always clean. Everyone is polite and helpful, keep up the great work. More
by S_PATTI
Employees Worked With
July 31, 2020
Service writer John Witt is the real face of Ford Motor Company and Bill Utter Ford. He had of reservation pulled up, all the paperwork ready and scheduled the driver to take us home before we arrived. Company and Bill Utter Ford. He had of reservation pulled up, all the paperwork ready and scheduled the driver to take us home before we arrived. More
by Jack
Employees Worked With
John Witt
July 29, 2020
Great Service. Greg Hall and the Technician did an outstanding job of taken care of my issue. I dropped the vehicle of and was given a loaner. The service was proppe Greg Hall and the Technician did an outstanding job of taken care of my issue. I dropped the vehicle of and was given a loaner. The service was propped and they keep me informed of the progress. It sounds like the technician went above and beyond to try and figure out this intermittent issue. Thanks Bill Utter Ford for great service. More
by Rcope1958
Employees Worked With
July 29, 2020
2 1/2 hours for oil change & tire rotation, there was a lot of confusion at the service desk. My vehicle sat right in front of them for over an hour before it was touched. If I hadn’t said something, who k lot of confusion at the service desk. My vehicle sat right in front of them for over an hour before it was touched. If I hadn’t said something, who knows how long it would have taken. After service was complete, I waited another 25 minutes before the paperwork was complete. More
by tommyd1677
July 24, 2020
The service department at Bill Utter Ford in Denton is always amazing!! I am most appreciative of the Service Manager, Greg Hall!!! He always goes above and beyond!!! I moved from Corinth to downtown D always amazing!! I am most appreciative of the Service Manager, Greg Hall!!! He always goes above and beyond!!! I moved from Corinth to downtown Dallas, so there are much closer places I could take my vehicles, but I will ALWAYS go to Bill Utter because of Greg!! More
by sarah_siobhan321
Employees Worked With
