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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews
Call Service Center (800) 611-4415

2,722 Reviews of Bill Utter Ford - Service Center

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July 16, 2022

Great service and good people. Will be back for service next time. Dr.Phill loves my chicken. More

by pardon_cohos0o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tysinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2022 -

Bill Utter Ford responded

Thanks so much for taking the time to give Bill Utter Ford your kudos. We're thrilled you enjoyed yourself. Have a great day!

July 14, 2022

Alex helped me get my truck serviced very quickly and did an excellent job. Took them only a couple days for warranty service. More

by young.paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
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July 13, 2022

The people were very friendly. I watched and prayed as the person was working on my car. He seemed to be doing great. I have been taking my car to this dealership for about 3 year More

by Gshelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
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Jul 13, 2022 -

Bill Utter Ford responded

Thank you for the five-star review for Bill Utter Ford! It is a pleasure having the opportunity to work on your vehicle. Your continued business makes our day!

July 12, 2022

Great service, fast return. Customer service was great, kept me informed of vehicle status often. More

by Kevin_07tx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
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Jul 12, 2022 -

Bill Utter Ford responded

Thank you for the review. We are glad that our team was informative and nice to work with. We appreciate your kind words, see you again next time here at Bill Utter Ford.

July 12, 2022

Great service experience! My Vehicle was ready for pick up earlier than I was expecting! The car wash was a plus! More

by d_lilliston10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
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Jul 12, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 12, 2022

This dealership and service department are both courteous and professional. They keep you informed and up to date on the service being provided. More

by MPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 09, 2022

Clean facility, professional and attentive team. All and all a great customer service experience. I recommend. More

by dougemcclure
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony King
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Jul 11, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

July 09, 2022

Tony provided excellent customer service. He kept me updated and explored multiple options while my part was on back order. Ford stepped in and helped with part of the repair cost. More

by scotttorce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
Report | Print
Jul 11, 2022 -

Bill Utter Ford responded

Thanks for your praise! We're glad Tony delivered outstanding, communicative service that kept you informed of your choices and that Bill Utter Ford was able to assist with the repair expense. Until next time!

July 09, 2022

Made the appt, was greeted by Alex who listened to my concerns, said he’d keep me posted on service to my truck, called when done, had it washed too! I’m a loyal Bill Utter customer. Thanks More

by Jerry and Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Report | Print
Jul 11, 2022 -

Bill Utter Ford responded

Thank you for the review, Jerry and Joyce. We appreciate the kind words and trust in Alex and the rest of the Bill Utter Ford team to assist! See you again next time.

July 09, 2022

Rick Farmer provided excellent service to me on behalf of a difficult problem with my 2000 Ford Expedition. He kept me updated and was instrumental in resolving the intermittent starting problem. More

by angelakastel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Farmer
Report | Print
Jul 11, 2022 -

Bill Utter Ford responded

Thank you for trusting Rick to assist with your vehicle. We are glad to have your business and confidence in our work. See you next time here at Bill Utter Ford!

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