Bill Vince's Bridgewater Acura

Service was very good, i cam out with what i wanted with no hassles.... I recommend this dealer to many people. They were very nice, and were straight to the point. i will be coming back to this dealership no hassles.... I recommend this dealer to many people. They were very nice, and were straight to the point. i will be coming back to this dealership for future purchases. If anyone is looking for a car stop here and you'll know why i loved it. More

At Bridgewater Acura I recieved the best customer service from my salesmen Ryan Vanhara as well as the entire finance department. Ryan was very attentive to my needs and was extremly helpful with all of my from my salesmen Ryan Vanhara as well as the entire finance department. Ryan was very attentive to my needs and was extremly helpful with all of my difficult questions comments as well as concerns I had in regards to purchasing my first vehicle. They made my first time buyers experience the best! I live 2 hours away and would drive it again just to be helped by this dealership and be in the company of these people. All my future referrals will be fowarded to Bridgewater Acura of New Jersy. Anna Scott More

I got a very good deal on a nice car there. It had a paint defect for which they refused to bring down the price but they worked the numbers is different ways to still help me save. The dealing process paint defect for which they refused to bring down the price but they worked the numbers is different ways to still help me save. The dealing process is annoying for sure but expected at a dealership and they made it worth the effort. I love the warranty that comes with my car and they were also very helpful when I ran into a snag with registering my vehicle in another state. I also thought their financing options were fantastic, I got a much better interest rate than I could have ever hoped for More

I went to this dealer with my wife sales person Toni D showed us several used RDX we finally liked a silver 2008RDX which he told me was a fullyloaded. Asking price was $28,995 I went home and saw the sam showed us several used RDX we finally liked a silver 2008RDX which he told me was a fullyloaded. Asking price was $28,995 I went home and saw the same exact SUV for $25,995. I called the dealer and spoke to Tina in internet department and she confirm that it was indeed the same SUV. I went back to the dealer to make the deal based on the price i saw on internet. we agreed on $24,000 gave the sale man Toni D my credit card and DL to put the deposite on the car. during that time i went to take a look at the car again and i notice there was no backup camera so i asked Toni he said "it's such a small thing you are not going to make fuss about it". so i asked about the Navigation system he once again said the samething. First he lied about the price second he lied about the options they are professional liars. I would NOT recommend this dealer to anyone. already told my friends and family about my such horrible exprince at this dealer. I have purchased a certified 2008MDX from Elite Acura and loved their customer service. I would surly recommend Elite Acura. More

Let us start out by saying that we have purchased/leased three(3) vehicles from Bridgewater Acura. From the moment you walk into the dealership you can not help but notice how clean the dealership is,how fr three(3) vehicles from Bridgewater Acura. From the moment you walk into the dealership you can not help but notice how clean the dealership is,how friendly and curteous the staff is, and how neat, professional and knowledgeable the staff are. We can truely say that from our first purchase at the dealership we were treated like family and that family feeling strenghtens with each visit to the dealership. Most knowledgable car buyers usually internet shop a vehicle so as to have information on pricicing prior to visiting a dealership. As far as pricing goes the dealership is very fair and competitive with all internet pricing. Bridgeawater Acura has beat any and all internet pricing on comparable vehicles that we have purchased, and are always true to their word as opposed to other Acura dealerships that we have had the opportunity to experience. This feeling of family while purchasing a vehicle did not end after the initial purchase. Stop in for routine maintenance and the staff goes out of their way to greet you,from the General Manager all the way to the Sales Associate. We would like to thank Bill Vince's Bridgewater Acura for making our 2010 Acura MDX tech/ent purchase another pleasurable experience. More

This is the third car I have purchased from Bridgewater Acura. They do everything right!!! They are very competitive, and professional, and will give you an excellent deal!!! Their service department i Acura. They do everything right!!! They are very competitive, and professional, and will give you an excellent deal!!! Their service department is also excellent. They always have a free rental available and waiting, and the work is always complete as promised. More

From the very first phone call to the final handshake at the end of the deal, "Sasha" was very friendly and courteous, knowledgeable, eager to please, accomodating, and very clear that he was grateful for o the end of the deal, "Sasha" was very friendly and courteous, knowledgeable, eager to please, accomodating, and very clear that he was grateful for our business. I appreciate his directness in saying, several times, "we want your business." He said it and he meant it -- even though we were "only" shopping for a used car. On top of all that, he was a lot of fun to deal with, and he did his very best to help us to (almost!) enjoy the painful process of finding a car for our 17-year-old son! Sasha is a true asset to Bridgewater Acura, and we will look to do business with him again in the future... More

I recently decided to make the trip to Bill Vince's Bridgewater Acura, coming from Newport, RI, because they had the best price advertised for a certified pre-owned RDX we were interested in. After le Bridgewater Acura, coming from Newport, RI, because they had the best price advertised for a certified pre-owned RDX we were interested in. After lengthy research and haggleing with many dealers, I called in the morning on the day I was planning to drive down and pick the vehicle up. This may be the reason for the experience I had, which started out with a sinking feeling in my stomach, but ended up with that warm fuzzy feeling you look for when buying a new (new to us) car. We planned to get there early, but it ended up being dark upon arrival, which did not make for a great look at the exterior. We did notice a stripe that had been added, that we were not fond of and was not in the pictures online. After the sale with Paul Batista, whom is a very polite and pleasant salesman to have worked with, and paperwork was done, which went smoothly as my wife was clear on what we wanted (in terms of warranty and the such), we started to drive the car off the lot. In the headlights of the vehicle we drove down we saw a mismatched panel on the lower portion of the door and some exterior scratching, which gave us the sinking stomach feeling. In the following days, we also noticed that the right side mirror blinker was not working and the windshield wipers were shot. Granted, we gave this dealer about 8 hrs notice that we would be picking the car up that night, so they may not have had adequate time to prepare it, but we thought these things should have been taken care of before the sale, and should certainly be taken care of now. This is where the warm and fuzzy takes over. Upon calling my salesman, Paul Batista, back, he put me in touch with his sales manager, Mike Lasko, who was VERY accomodating in taking care of every concern that was raised, right down to the stripe on the side of the vehicle. He sent us the mismatched panel within 3 days, a check for an exterior detail and panel installation, which removed the stripe and the scratches on the exterior, and a check for the windshield wipers to be replaced as quoted by our local Acura dealer during inspection. The blinker was covered under warranty. So, overall, my wife and I believe that the preparation prior to picking the vehicle up could have been better, which is the reason for the 4 instead of 5 on the overall experience, but as far as mitigating the problems and concerns that arose, we could not have asked for better or more courteous service, and will definately look at Bill Vince's first to start our research the next time we are buying a car. More

Bill Vince Acura is agressive in trying to earn your business. I just leased my second straight acura tl and both times, the price could not be beat elsewhere. I would happily refer anyone looking for business. I just leased my second straight acura tl and both times, the price could not be beat elsewhere. I would happily refer anyone looking for an acura to go to bill vince (bridgewater acura). I had personal dealings with dan w. from the internet department. He was responsive to all of my questions and her personifies the experience I had with eveyone i came into contact with at the dealership. He was professional and alwys honest in getting me the best price for the car. While he obviously workds for the dealer, I felt like he worked for me in trying to get me the best price. I also had personal dealings with Sasha in the sales department. He procesed all paperwork expeditiously and was also professionalism personified. He also took me piece by piece through the tech (and non tech) aspects of the car. It is loaded with features which is daunting, but he patiently talked me through and made clear he could be contacted at any time with any questions. Without a doubt,this dealership gets a thumbs up. It's personnel, like Dan and Sasha are the reason. More

This is a dealer you want tell people about! You can just tell when you meet good, honest people who treat you with respect. It makes the entire car buying experience...easy, effortless, stress-free. This w tell when you meet good, honest people who treat you with respect. It makes the entire car buying experience...easy, effortless, stress-free. This was my experience at Bridge Water Acura... I purchased a 2005 MDX elsewhere and serviced it at BWA for the last 3 years. Service was top notch. I met Michael Lasko and Sam Guindi when I purchased a 2007 TSX for my mom in June of 2010. Got her a great price with exceptional Svc! The Finance Managers are excellent too, helpful, not pushy at all! The whole process was ridiculously easy. About a month later in the blazing heat we had, one of her seats had split. With one call they sent a guy to her house the next day to repair it, she lives 40 miles away from Bridgewater! They make sure that every car that leaves their lot looks its best. They take a lot of Pride in their business. I just traded my 05 MDX for an 07 CPO MDX on a busy Saturday. I had visited a few other dealers in the area, completely different experience. Again, Michael and his team made it easy. Absolutely no stress, no back and forth, no BS. I didn't even have any of my loan info with me, they did it all. They gave me a great price for my trade-in and a great deal on the one I drove home, with minimal negotiating. I just told them what I wanted, what I could do, and they delivered. Once we started they made me feel like there was never a doubt that the deal wasn't going to go through. I had a few special requests and they accommodated every one of them. Got there at noon with no appointment, looked around at the cars, took a long test drive while they evaluated my trade, and drove off in my 07 CPO'd MDX by 4pm. They detailed the car, to original perfection... And I consider myself "car crazy". It didn't even look like the same car I test drove. It looked new! Finally, when I got home and drove the car in the evening, I noticed that the windshield had a million fine scratches and scuffs in it, making it very blurry and difficult to see. You couldn't see this during the day, but at night it was very pronounced. I emailed Micheal the next day and asked if he knew anyone who could get these fine scratches out, his reply was a quick, "Bring it in and I'll replace it". I buy cars every 3-4 years and as long as I'm in NJ, I will never go anywhere else. More