Bill Vince's Bridgewater Acura

Hello, neighbor. Please be aware of the dealership's service department when you take your car in for service. They are scamming people out of money because of low sa Please be aware of the dealership's service department when you take your car in for service. They are scamming people out of money because of low sales of new cars. They are using their service department to make false diagnoses on your cars to offset the books for the poor sales shortfall, since nobody is buying many new cars. I took my Acura MDX for its regular maintenance at Bridgewater Acura. As I always do, every 3 months for 5 years on this vehicle. For the last 2 1/2 years, they have taken advantage of me, telling me I needed this work and that work done to my car. It cost nearly $10000 and more. Long story short, last week I took my car in for an oil change, and I complained that my windshield washer wasn't working after they changed my blades during the last oil change and inspection. Now they are telling me I have a major oil leak and a whining noise from the axle, even though I had them replaced a year ago. A $4200 bill. Let me remind you, total of 26 years of loyalty to Bridgewater Acura. I bought 3 cars and sent 5 people over to them to buy cars. I did all my maintenance work with them. This last time, I knew something wasn't right. I smelt no burning of oil nor no oil spots in my driveway. 🤔I was blind to how many times and how much I had spent over the years until my friend and one of the service guys opened my eyes and told me how they use their service department to make money for the dealership, because of the declining sales, haven't made a profit for the last 6 years. So be careful with your car at the dealership. They are scandalous. More

Amazing friendly and courteous and compassionate service staff that is always willing to do their best for their customers staff that is always willing to do their best for their customers More

This is the second Acura TLX I’ve leased from Bridgewater Acura and the second time I worked with Murad Stokes. I can’t say enough about Murad. He is the best! He’s knowledgeable, personable and goes above a Acura and the second time I worked with Murad Stokes. I can’t say enough about Murad. He is the best! He’s knowledgeable, personable and goes above and beyond to find the PERFECT automobile for you inside and out! It’s a real pleasure to work with Murad! More

This place is a monopoly. I would not recommend working there if you speak your mind. If you like staying quiet, and being stepped on doesn’t bother you then this is a good job for you. there if you speak your mind. If you like staying quiet, and being stepped on doesn’t bother you then this is a good job for you. More

we appreciate murad for helping us find the right car. my dad was so impressed he is willing to come back for the brown one him and murad discussed about!! thanks murad!!! dad was so impressed he is willing to come back for the brown one him and murad discussed about!! thanks murad!!! More

our experience at Bill Vance Acura was good. Mr. Stoke was very attentive to our request and answered all of our questions regarding the vehicle. I would definitely recommend my family members or friends was very attentive to our request and answered all of our questions regarding the vehicle. I would definitely recommend my family members or friends to purchase their next vehicle from Bridge Water Acura and to have Mr. Stoke as their sale representative. More

The service representative explained everything to me regarding parts and timeline. It took me about 10 min to pay the cashier, pickup my car and be back on the road. Very happy with the service received regarding parts and timeline. It took me about 10 min to pay the cashier, pickup my car and be back on the road. Very happy with the service received and the speed of the repair More

Very pleased with my experience I had a great experience buying a car. Gene listened to what I needed and what I wanted to pay. He pointed me in the right direction and I am very ple I had a great experience buying a car. Gene listened to what I needed and what I wanted to pay. He pointed me in the right direction and I am very pleased with my experience. In and out in no time with a nice reliable car More

Pleasant experience Got my car at Bridgewater Acura. First contact with Anthony was friendly, low pressure, and positive. Next Michael took us for a test drive in one mod Got my car at Bridgewater Acura. First contact with Anthony was friendly, low pressure, and positive. Next Michael took us for a test drive in one model and showed me another model that I didn't know about and really liked. Price negotiations were pleasant and low pressure. More

Stunning! :) I love the time we live in! I wanted to buy a car, so I went online, found Bridgewater’s site and called in. I talked with Stephanie and scheduled our I love the time we live in! I wanted to buy a car, so I went online, found Bridgewater’s site and called in. I talked with Stephanie and scheduled our appointment. I just came in to put my signature in the documents and the car I wanted was mine! Highly recommend! More