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Bill Walsh Streator - Service Center

Streator, IL

4.6
12 Lifetime Reviews Review Dealership

12 Reviews of Bill Walsh Streator - Service Center

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July 08, 2020

"I was very pleased with the work they did on my car, the..."

- grumpy

I was very pleased with the work they did on my car, the only thing missed was putting the rear seat back down. The job was done quickly and I will be back.

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Recommend Dealer
Yes
Employees Worked With
Mike Benner (Whitey)
5.0
February 20, 2020

"I love the shop very good work and they are fairly quick...."

- Donald Duck

I love the shop very good work and they are fairly quick. Only downside if you can call it a downside is when buying tires from them they are a bit more than some other local places. But I trust that my new tired will last me 4 plus years. Would've loved them to find a discount like other places offer but still worth it. I would suggest this location over other car dealerships near by.

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Recommend Dealer
Yes
Employees Worked With
N/A
December 17, 2019

"QUICK ACTION"

- G R retired

Thank you Russ and Whitey for your team's fast response to a quirky problem. The cause of the problem was quickly discovered and parts ordered. A loaner car was issued and when the parts came in and the road test was completed I got my car back. Thank you Russ, Whitey and the crew.

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Recommend Dealer
Yes
Employees Worked With
Mike Benner (Whitey)
5.0
Russ Danko
5.0
December 13, 2019

"excellent service once again"

- Tracy

I had to take my truck in for TSB 18-NA-365. I dropped off my truck, Mary gave me a ride back home while they took care of the issue, and picked me up and brought me back to the dealership when my truck was done. The only issue, which was no fault of the dealership, was it took quite some time to get the part to take care of the transmission issue. I think there were many, many vehicles with this issue, and the parts should have been more readily available. GM has known about this issue for several years.

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Recommend Dealer
Yes
Employees Worked With
Mike Benner (Whitey)
5.0
Russ Danko
5.0
Other Employees : Mary
November 01, 2019

"Great service "

- Betty B

They get you in as soon as possible and take care of the problem. Always so pleasant and thoughtful. Thanks service department for being the best. Betty

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Recommend Dealer
Yes
Employees Worked With
Mike Benner (Whitey)
5.0
October 23, 2019

"Great service "

- Mat

I was in town visiting from Toledo Ohio. I had a slight mechanical issue with my new truck. The folks at Bill Walsh service department got my truck in quickly (on a Saturday) and took care of my issue and me. Appreciate the service and the people at Bill Walsh!

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Recommend Dealer
Yes
Employees Worked With
Russ Danko
5.0
October 17, 2019

"Excellent service"

- Wally

Everyone at Bill Walsh is courteous. Our vehicle was fixed in a timely manner. Great experience. Would highly recommend to anyone looking to getting their car serviced.

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Recommend Dealer
Yes
Employees Worked With
Mike Benner (Whitey)
5.0
Russ Danko
5.0
George Sharisky
5.0
September 16, 2019

"Regular service"

- Tracy

I have always gotten excellent service here, and that was a big reason I have purchased my new vehicles here. Service is more than 80% of the purchase, and the biggest reason I chose Bill Walsh. Tracy

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Recommend Dealer
Yes
Employees Worked With
Mike Benner (Whitey)
5.0
Russ Danko
5.0
Other Employees : The lady at the check out. Need to have her name here.
July 18, 2019

"Service "

- SmartGirl

I have bought every vehicle I have owned from Bill Walsh.. and get all my service done there (usually). My most recent experience was awful. The wait in the waiting room for my scheduled service was unreasonable and the customer service was less than professional. I will not be going back.

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Recommend Dealer
No
Employees Worked With
Unsure
July 02, 2019

"Recent purchase and service "

- 1rst time new car owner

They always are prompt to service my vehicles. The staff does a great job at understanding their job and working with my schedule to service my SUV

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Recommend Dealer
Yes
Employees Worked With
Russ Danko
5.0
George Sharisky
5.0
Jerry Trost
5.0
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