Bill White Volkswagen
Fort Smith, AR
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I services my Audi Q7 at this dealer ship for an oil change, After the change they did not reset my service display! And it was xxxxing expensive that cost me more than just a regular Audi service cente change, After the change they did not reset my service display! And it was xxxxing expensive that cost me more than just a regular Audi service center! Also, while my car was in the body shop the mechanic actually hit my car door and left a huge mark on my lovely car! And the manager was trying to say it was my fault and keep talking to me xxxxing rude! I was so mad about their attitude, they said they will send my car down next door to get it repainted! And not asking me if I agree! Act like it was her car not mine! I said it is my car, if I need to fix it, it has to be an Audi dealer, and they said If I want them to take care of it, then they can only take it next door! xxx? You hit my car and you should be thankful that I am not calling my lawyer! And you will only fix it next door because you don't want to pay too much!? I told them I can call my dealer and fix there and they pay for it. But they are afraid that I will take advantage and trick them money! I am driving an 60,000dollar car and wearing all Chanel and lv and you do believe that a regular customer will try to trick you money? xxxxing xxxxx! And my a/c was not working after my car got serviced! They told me they just don't know Audi, then why the xxxx did you agree to service my car?? I will never go to this dealer again! Btw, they charged me 103+tax for an oil change! While my Audi always charges 90 with tax! Such a bad dealer! Btw, they will never car about your car, they don't put protection paper on your floor, when you get your car back, it is not washed or cleaned, xxxxing dirty! Reporting to vw head quarter ! More
I bought a 2006 PT Cruizer from Bill Whites dealership. Jim Marrow and Saleman Ed ??? was so very helpful "UNTIL" I signed the paperwork. I had the taxes and tags financed into the loan total. I made sur Jim Marrow and Saleman Ed ??? was so very helpful "UNTIL" I signed the paperwork. I had the taxes and tags financed into the loan total. I made sure to ask several times about the total amount of taxes - and was assured by "Jim Marrow" that the tax total was correct!!! After 3 weeks waiting for the check to come in the mail to get taxes and tags for my new PT Cruizer I stood at the OKLA DMV $87.87 short. This seems to be a problem with Bill Whites associates. I know for a fact this same problem has happened with other customers and I also know that Jim Marrow has no business working with finances if he cant even add correctly. I WANT MY 87.87 or GOD help that dealership. I mean Its only fair that if you finance you tax amount it should be CORRECT. I am not even finished with my complaint - and if they dont make this rightt - before the end of next week I swear it will end up costing them alot more than 87.87 More