Bill Wright Toyota

I have been a Bill Wright customer for a few decades and experienced a roller coaster of of ups and downs relating to customer service and auto services. This dealership in the last few years is now totally experienced a roller coaster of of ups and downs relating to customer service and auto services. This dealership in the last few years is now totally focused on providing outstanding customer service in automotive sales and auto services. I’m so totally satisfied with placing my trust in this dealership! More

Medka assisted me with my car. He is always great! I Definitely let my family and friends know. Thanks Medka He is always great! I Definitely let my family and friends know. Thanks Medka More

I feel the staff is professional and helpful. They don’t take advantage of clients. They don’t take advantage of clients. More

We have had very good service from Toyota Since we bought our car in 2010. Our service provider would always get us in as soon as possible and this time was no different. bought our car in 2010. Our service provider would always get us in as soon as possible and this time was no different. More

The service was excelent! Went in worried thinking the process would be difficult but it went snooth! Went in worried thinking the process would be difficult but it went snooth! More

Great people very nice facility and great restaurant attached to service department friendly staff best of all treats your vehicle right. attached to service department friendly staff best of all treats your vehicle right. More

Very clean and abundant space in the waiting area. They have a Mexican restaurant embedded inside the dealership which makes it more convenient while you are there waiting for your vehicle to get ser They have a Mexican restaurant embedded inside the dealership which makes it more convenient while you are there waiting for your vehicle to get serviced. More

Everyone that I encountered & was helped by, was super helpful & friendly. They were also very patient with my kids. Customer service was great all around. helpful & friendly. They were also very patient with my kids. Customer service was great all around. More

Not too happy about the treatment by this dealership. When I came in for the 45000 mile maintenance on which they rotate the tires, top off the fluids and do the basic inspection. There is a vehicle reca When I came in for the 45000 mile maintenance on which they rotate the tires, top off the fluids and do the basic inspection. There is a vehicle recall but Toyota doesn't have a fix for it. Instead of saying that they notified me of the recall but there was no fix for it. They tried to lie about it and said that I declined the recall and refused the free repair ! (which there wasn't) The service advisor said it was a 'cut and paste error and she was new at her job. I had to go go to her manager to remove this obvious lie from my paperwork. As for topping off the fluids the tech neglected tried to say he already did it but ' there was lots of bubbles in the fluid - funny i never had that problem when I filled up my washer fluid. He said he topped up my coolant and gave me xx about a dealer suggestion or replacing the coolant ar a cost of hundreds of dollers. When they rotated the tires they didn't reset the tpms sensors-I have a full size spare so s Tpms sensors need to be reset. Since they were closed on Sundays I had the sensors reset at Costco. Next time I'll have my car serviced at North bakersfield Toyota! More

Slow. Advisor needs to be more proactive. He ordered a part requiring info from the vehicle. Initially he didn’t know and nobody told him in advance. Wast Advisor needs to be more proactive. He ordered a part requiring info from the vehicle. Initially he didn’t know and nobody told him in advance. Wasted 12 days waiting for part. Finally after 17 days it shows up. Thanks. More