
Bill Wright Toyota
Bakersfield, CA
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1,175 Reviews of Bill Wright Toyota
We had a very smooth buying experience. Although we are 20+ years returning customers, we haven't experienced a smooth one like this. Mr. Aamer Chhina was excellent at patience@ showing of Although we are 20+ years returning customers, we haven't experienced a smooth one like this. Mr. Aamer Chhina was excellent at patience@ showing of the vehicle and explanationing the vehicles Comps, performance and accessories were clear and concise. More
Easy to get an appt. I’ve come in before because my back hatch stops working, and like a child getting sick, when I take it in they never find a problem. I have several v I’ve come in before because my back hatch stops working, and like a child getting sick, when I take it in they never find a problem. I have several videos showing that keys are around and doors unlocked and still no power to back hatch but they cannot view those videos. So it’s been almost 2 years of me digging through the back seat to utilize my trunk space, it’s all good though. I like that you can text the advisor because calling the rude girls up front with an attitude isn’t what I need when I’m just asking to be transferred to my service advisor. I had to keep calling because my transferred call didn’t go through and the receptionist told me “we know, we can see you keep calling” all annoyed…believe me, if you could transfer the call correctly I wouldn’t be irritated either. I miss old customer service, but these new kids make me really want everything to just be automated to avoid any communication with them. I really wish the advisor or mechanic could view the videos I have to hear the noises the locks make and maybe understand what’s going wrong with the mechanism but for now I will continue to use my car without a hatch. More
I have been a Bill Wright customer for a few decades and experienced a roller coaster of of ups and downs relating to customer service and auto services. This dealership in the last few years is now totally experienced a roller coaster of of ups and downs relating to customer service and auto services. This dealership in the last few years is now totally focused on providing outstanding customer service in automotive sales and auto services. I’m so totally satisfied with placing my trust in this dealership! More
We have had very good service from Toyota Since we bought our car in 2010. Our service provider would always get us in as soon as possible and this time was no different. bought our car in 2010. Our service provider would always get us in as soon as possible and this time was no different. More
Very clean and abundant space in the waiting area. They have a Mexican restaurant embedded inside the dealership which makes it more convenient while you are there waiting for your vehicle to get ser They have a Mexican restaurant embedded inside the dealership which makes it more convenient while you are there waiting for your vehicle to get serviced. More