Bill Wright Toyota

Everyone that I encountered & was helped by, was super helpful & friendly. They were also very patient with my kids. Customer service was great all around. helpful & friendly. They were also very patient with my kids. Customer service was great all around. More

Not too happy about the treatment by this dealership. When I came in for the 45000 mile maintenance on which they rotate the tires, top off the fluids and do the basic inspection. There is a vehicle reca When I came in for the 45000 mile maintenance on which they rotate the tires, top off the fluids and do the basic inspection. There is a vehicle recall but Toyota doesn't have a fix for it. Instead of saying that they notified me of the recall but there was no fix for it. They tried to lie about it and said that I declined the recall and refused the free repair ! (which there wasn't) The service advisor said it was a 'cut and paste error and she was new at her job. I had to go go to her manager to remove this obvious lie from my paperwork. As for topping off the fluids the tech neglected tried to say he already did it but ' there was lots of bubbles in the fluid - funny i never had that problem when I filled up my washer fluid. He said he topped up my coolant and gave me xx about a dealer suggestion or replacing the coolant ar a cost of hundreds of dollers. When they rotated the tires they didn't reset the tpms sensors-I have a full size spare so s Tpms sensors need to be reset. Since they were closed on Sundays I had the sensors reset at Costco. Next time I'll have my car serviced at North bakersfield Toyota! More

Slow. Advisor needs to be more proactive. He ordered a part requiring info from the vehicle. Initially he didn’t know and nobody told him in advance. Wast Advisor needs to be more proactive. He ordered a part requiring info from the vehicle. Initially he didn’t know and nobody told him in advance. Wasted 12 days waiting for part. Finally after 17 days it shows up. Thanks. More

Amir was very professional and went above and beyond to ensure that I felt like I got a fair deal. He was very patient even though he was working with multiple people at one time. It was a pleasure doing ensure that I felt like I got a fair deal. He was very patient even though he was working with multiple people at one time. It was a pleasure doing business with Amir. In addition, the final signing of the documents was a very good experience. The gentlemen took his time to explain everything and was very kind More

Fantastic salesman Michael Lacy. He showed me everything on my new 24 Toyota Limited Prius. I like someone who spends the time and is completely. Knowledgeable. I bought it outright He showed me everything on my new 24 Toyota Limited Prius. I like someone who spends the time and is completely. Knowledgeable. I bought it outright. More

Brian Winchester was an awesome sales rep. The process was great from start to finish. The process was great from start to finish. More

Great customer service and salesman very professional smooth process and great finance department five star rating smooth process and great finance department five star rating More

I always look forward to bringing our vehicles in. The service people are always so nice and helpful. Also my vehicles are done within a very reasonable time. The service people are always so nice and helpful. Also my vehicles are done within a very reasonable time. More

Good afternoon. My time with the dealership was quick efficient and courteous. They were concerned about my needs and how they would be able to help me. I thank them My time with the dealership was quick efficient and courteous. They were concerned about my needs and how they would be able to help me. I thank them for all they did and getting me out in a quick and rapid time. Yes, I would refer them to someone else that owned a Toyota, Have a blessed day More

Albert needs to get it together. No communication, and didn’t explain the services to be done and how long it is going to take. I came in at 9:00 and left before 5:00 pm. I had t No communication, and didn’t explain the services to be done and how long it is going to take. I came in at 9:00 and left before 5:00 pm. I had to ask questions, gave the wrong invoice and had to be reversed after I paid it. This was the first time it happened to me after having my cars serviced for more than 15 years. More