Billion Honda

Great Customer Service! My Wife and I just leased a 2016 CRV and we could not be any Happier! Ty Larson is a great guy and very down to earth. He told me about the benefits t My Wife and I just leased a 2016 CRV and we could not be any Happier! Ty Larson is a great guy and very down to earth. He told me about the benefits they had for people who just graduated from College and that I would be eligible for an extra discount. Tyler Coon was the manager that we worked with and he was straight forward and right to the point, no back and forth game. I really appreciate their service and their explanation of the whole process since it was the first time I ever leased a car. Tyler Coon and Ty Larson will be the only two people my wife and i ever buy a car from again. They are now known as "TNT" More

including Tyler Coon, bad seller. I got shock how they care their customers. It was very bad, rude, push experience. I don't want to meet them anymore. They are just evil. not human I got shock how they care their customers. It was very bad, rude, push experience. I don't want to meet them anymore. They are just evil. not human being. More

Car trade I have bought two cars from this dealership and have had a very good experienced both time. They have been very courteous and helpful. I would but an I have bought two cars from this dealership and have had a very good experienced both time. They have been very courteous and helpful. I would but another car at Billion Honda in the future. More

Outstanding Just bought a. Vehicle from billion Honda, the manager Tyson helped me find the exact vehicle I wanted! The outstanding sales staff made the purchase Just bought a. Vehicle from billion Honda, the manager Tyson helped me find the exact vehicle I wanted! The outstanding sales staff made the purchase an excellent experience. Will recommend to my friends and family. More

Pushy I had a very sour experience when it came time to discuss financing the vehicle. Finding the car was not a problem. The manager was very rude and arro I had a very sour experience when it came time to discuss financing the vehicle. Finding the car was not a problem. The manager was very rude and arrogant. It was by far the most unpleasant and uncomfortable sales experience I've ever had. More

Basically walked me out the door! Basically didn't want to sell me a car. No deals! Told me to come back! Went to Honda (Cedar Rapids, Randy K) and walked out with an even better car t Basically didn't want to sell me a car. No deals! Told me to come back! Went to Honda (Cedar Rapids, Randy K) and walked out with an even better car than what Billion Honda offered me for way less. I will be writing a letter to Honda More

STAY AWAY Such poor salesman I purchased a Car and had to return the next day to pick it up and turn in my trade in title. When I did I was told that my salespe Such poor salesman I purchased a Car and had to return the next day to pick it up and turn in my trade in title. When I did I was told that my salesperson was busy . He pointed to my new car out front handed me a key and let me leave. I felt like I was really nothing not even happy to have a new car. The next day I talked with rick my salesperson and questioned only getting one Key for my car, he said you purchased a used car with no extra key. Who sells a car with just one Key! Not even a thank-you after the sell. More

Terrible start - stay tuned I decided to try Billion Honda for a repair to on our automatic doors on our 2007 Honda Odyssey as I have not be pleased with the work done at the hon I decided to try Billion Honda for a repair to on our automatic doors on our 2007 Honda Odyssey as I have not be pleased with the work done at the honda dealer in our community. I was greated by a nice gentleman. I explained the problem which I had already diagnosed through extensive research on our automatic door. I believe the latch actuator is the problem, supported by many Odyssey owners consistently. He then asked me if I knew about their diagnostic charge, which I said no. When I set up the appointment online, of course that was not disclosed. He said it would most likely be $100 plus the cost to then repair what they found. That's a terrible start. I can understand charging a fee if I get a diagnosis and run, but to then use them to repair the job is unacceptable. We'll see what they come back with...initial impression is a rip off. If I'm wrong, I will come back and correct this review. More

Service Department Rocks! Visited Billion's service department after Randy Kuehl (Cedar Rapids) misdiagnosed a problem on my Honda. Billion provided a CORRECT diagnosis in les Visited Billion's service department after Randy Kuehl (Cedar Rapids) misdiagnosed a problem on my Honda. Billion provided a CORRECT diagnosis in less than 30 minutes and in the end it cost me less than 20% of what Randy Kuehl planned to charge me (for the wrong repair, no less). For service needs, DO NOT go anywhere near Randy Kuehl and it's dungeon of a waiting room. Stick with Billion for a modern, no-hassle service experience. More

Lies and more lies Tyson asked me to put money down promising to hold a check until Friday. Tyson did not follow through and cashed the check 3 days early, knowing full Tyson asked me to put money down promising to hold a check until Friday. Tyson did not follow through and cashed the check 3 days early, knowing full well I did not have the money until then and wreaked havoc on my bank account causing a hardship on my family purposefully. I let Lisa know. She said she would have her mgr look into this, along with papers owed to me by Torrie who handles the paperwork, as the car was advertised as a Certified car and I was not given the papers. No Carfax was given either. Emailed Honda two days after speaking with Lisa, since I had still heard nothing. It's now been 5 days and still not a peep. It is apparent that Billion is hiding in shame due to their gross negligence and lies because car dealers jump on customers any other time. It's disgusting how they've unprofessional treated me and they do not deserve a favorable review until they are willing to make amends. If Billion had any decency they would do the right thing and be a respectable place of business rather than a greedy shameless liars. More