Billy Craft Honda

The Best After going to 8 different car dealers, I bought my car from Billy Craft Honda in Lynchburg, Virginia. My sales consultant, Chris Wilmouth, was amaz After going to 8 different car dealers, I bought my car from Billy Craft Honda in Lynchburg, Virginia. My sales consultant, Chris Wilmouth, was amazing! Not only did he show me details on my car that were missed by other dealers, he took the time to answer all of my questions and then explained the intricate electronics of my new vehicle - and he then helped me set them up! Both he and Robert Charte, (business manager), set up a great financing package for me and walked me through an excellent extended warranty package. I definitely shopped around. These guys were the BEST! More

Dishonest Practices When I purchased a used vehicle from Billy Craft Honda, the dealership failed to inform me of an extended factory warranty. This is such a bad problem When I purchased a used vehicle from Billy Craft Honda, the dealership failed to inform me of an extended factory warranty. This is such a bad problem the engine needs a rebuild or total replacement. I did not discover this until I had fixed the symptom twice. Now it's too late for me to use the warranty. Billy Craft Honda was completely dishonest and deceptive when they sold me this vehicle. They knew the warranty was in place. I still have a loan and now have a vehicle that needs a new engine. Shameful business practices at this place. Stay away! More

Great service. Very friendly . Made purchasing a vehicle a breeze! I’m in love with my new CR-V! Excited to be a part of the Billy Craft Honda family! a breeze! I’m in love with my new CR-V! Excited to be a part of the Billy Craft Honda family! More

Wonderful experience purchasing a car! Large choice of vehicles, all in beautiful condition. Knowledgeable and wonderful sales staff. Easy purchase transaction. Sulwyn Palazzo was a pleasu Large choice of vehicles, all in beautiful condition. Knowledgeable and wonderful sales staff. Easy purchase transaction. Sulwyn Palazzo was a pleasure to work with on this purchase. More

Billy-Craft Honda in Lynchburgburg VA is a great dealership. Lots of vehicles to choose from and helpful to find the right vehicle for you. Jessica helped us find the right one for us. We were give dealership. Lots of vehicles to choose from and helpful to find the right vehicle for you. Jessica helped us find the right one for us. We were given a one on one time to learn all the bells and whistles of our new ride. She is the best. She was patient, answered all our questions, and above and beyond to make this happen. We are in our 70's so you seniors get out there and experience a stress free experience. We have the right vehicle for us. Give them a try. More

Terrick from Madison Heights, VA Salesman Ricky Hamlet was on his game. I entered the dealership focused on what I thought I could afford only to get a nicer vehicle for less money.. Salesman Ricky Hamlet was on his game. I entered the dealership focused on what I thought I could afford only to get a nicer vehicle for less money...amazing! Ricky even installed new all-season mats in the vehicle for me. The 2020 Honda Pilot is like driving a cloud. More

RICKY HAMLET Ricky Hamlet made our buying experience very comfortable. He is a true professional in every sense. He knows his products, how they work, Intelligent Ricky Hamlet made our buying experience very comfortable. He is a true professional in every sense. He knows his products, how they work, Intelligent caring. More

The Best Dealership in the Lynchburg area My sales associate, Jessica Hicks, gave me exceptional service. I had an appointment to test drive a 2017 Acura RDX that just came in off of a lease. My sales associate, Jessica Hicks, gave me exceptional service. I had an appointment to test drive a 2017 Acura RDX that just came in off of a lease. Jessica was knowledgeable and also got me a GREAT deal on this Acura. I was given a fair trade in offer for my 2012 Honda. From the sale to the finance all went very smoothly. I purchase my 2012 Honda new from Billy Craft and it always serviced there. I am so happy that I can continue to use their outstanding service department for my Acura. Thank you Jessica for getting me into my next ride and providing exceptional service! More

A great buying experience with Olivia. We purchased our first Honda at Billy Craft Honda with the help of Olivia Mopps. She was so attentive to us and answered all our questions. She also We purchased our first Honda at Billy Craft Honda with the help of Olivia Mopps. She was so attentive to us and answered all our questions. She also followed up with us to make sure we knew she was available to help us with any of the new features. She is a great sales person. More

I purchased a new CRV and didn't feel rushed in getting the vehicle. Chris was a wonderful salesman and would go back to him again. the vehicle. Chris was a wonderful salesman and would go back to him again. More