Billy Howell Ford Lincoln

Friendly, no pressure. Great staff. Listens to customer. No pressure from sales staff; friendly, listens to customer. Doesn't ignore customer who is single/female. Works with customer on $'s. Sales staff is No pressure from sales staff; friendly, listens to customer. Doesn't ignore customer who is single/female. Works with customer on $'s. Sales staff is #1 compared to others that I've dealt with in past purchases. They follow up, willing to check into inquiries; willing to explain things more than 1 time. Willingness to call them back at anytime with questions or concerns. Feel that I can stop by and ask questions or get instructions at anytime, not just because sale is closed - it's not over. They have good relationships with their customers. They go out of their way. Fun to be working with them on completing a sale. As Mr. Billy Howell says in his ads: "You are family". Makes a customer feel comfortable throughout the full process of looking, considering, deciding and completing a purchase of vehicle. Fair in their trade-in amounts and willing to work with you to stay within a budget. Everyone that I encountered was FUN to be around. Associates seem to be happy working there, which in turn makes it FUN for customers, knowing they like their job. This is my second purchase from Billy Howell Ford and I would highly recommend them to my friends, family, neighbors, acquaintances, co-workers who may be looking for a new or used vehicle. More

Visit and Purchase We were looking for a used GMC Yukon XL to replace our 2001 Yukon XL that we purchased in 2001. We loved it, and had planned to drive it forever. We We were looking for a used GMC Yukon XL to replace our 2001 Yukon XL that we purchased in 2001. We loved it, and had planned to drive it forever. We got hit by a drunk driver, and it was totaled. We saw an ad for a 2004 and went to check it out. It was a piece of junk. We didn't like the dealership or their cars. We left, and my husband saw a Yukon from the road as we were passing by Billy Howell Ford. We drove in to look. I didn't get out at first because I thought it was new, and I knew we couldn't afford it. We went inside to inquire about it, and we met Randy Mankovitch. He spent quality time with us and we ended up purchasing the 2007 Yukon XL from him. He was the nicest, friendliest salesperson we have ever worked with. He seemed very trustworthy. Overall: Great experience. More

5 star dealership Billy Howell Ford is a friendly, no hassle dealership. You feel at home as soon as you walk through the door. Mickey Kennedy, my sales agent, was ve Billy Howell Ford is a friendly, no hassle dealership. You feel at home as soon as you walk through the door. Mickey Kennedy, my sales agent, was very professional and knowledgeable . This dealership is an asset to Forsyth County. More

Friendly, no-hassle visit and purchase I visited this location a few times before finally purchasing a vehicle. Each visit my wife, child and I were welcomed with smiles and familiar, frien I visited this location a few times before finally purchasing a vehicle. Each visit my wife, child and I were welcomed with smiles and familiar, friendly faces. More impressive, when we left without buying a car the first visits, no-one tried to run after us to lower the price again or hold our keys so we couldn't leave. They worked hard for our business by being honest, open, and transparent, not pushy. I will absolutely be back for years to come. More

True to his word! As a female buying a car I was very hesitant that I would be taken advantage of during the process. Randy was my sales agent and he told me not to wor As a female buying a car I was very hesitant that I would be taken advantage of during the process. Randy was my sales agent and he told me not to worry. He took time to understand my needs and worked hard to get me exactly what I wanted in my budget. Everyone I met was super helpful and knowledgeable I'll definitely be back when I'm in need of another car. More

Best Dealer Ever! I always have best car buying experience ever at Billy Howell Ford. After doing business with them for over 12 years It feels like family in additio I always have best car buying experience ever at Billy Howell Ford. After doing business with them for over 12 years It feels like family in addition to their expertise in sales and in the service department. Brenda McClain did a great job. Overall Billy Howell is the one dealer in Forsyth county that will have my business all the time!. Service department , "Tom" , is great too. Excellent service , 100% commitment to making sure all items are care for , checking fluids , advising options. Again it is just a wonderful group of people and experts at Billy Howell. More

wonderful experience!! Richard Hunter gave my husband and I his undivided attention. I will not use another dealership for my car buying needs after buying from this dealers Richard Hunter gave my husband and I his undivided attention. I will not use another dealership for my car buying needs after buying from this dealership. We came to the dealership late in the evening and did not really expect to have a salesman offer to help us. We were thinking we would look around and come back the next day and be offered help. Richard immediately came over to us and asked about our needs and wants and was amazing. He stayed late and was very friendly and informative. Top notch people and company. Thank you!!! More

Excellent Maintenance Visit Excellent maintenance performed on our 2013 Lincoln MKS with a report card and changing oil with a thorough check on all fluids with changes and refil Excellent maintenance performed on our 2013 Lincoln MKS with a report card and changing oil with a thorough check on all fluids with changes and refills when necessary! More

very good Brenda was very helpful she helped me find the type truck I was looking for.Everyone was friendly and made me feel at home.I will do business there Brenda was very helpful she helped me find the type truck I was looking for.Everyone was friendly and made me feel at home.I will do business there again. More

salesman super santiago gala was super. nice guy, addressed all our concerns. would highly recommend him, he genuinely seemed happy for us and let us talk before ans santiago gala was super. nice guy, addressed all our concerns. would highly recommend him, he genuinely seemed happy for us and let us talk before answering. More