Billy Howell Ford Lincoln

Friendly, no-hassle visit and purchase I visited this location a few times before finally purchasing a vehicle. Each visit my wife, child and I were welcomed with smiles and familiar, frien I visited this location a few times before finally purchasing a vehicle. Each visit my wife, child and I were welcomed with smiles and familiar, friendly faces. More impressive, when we left without buying a car the first visits, no-one tried to run after us to lower the price again or hold our keys so we couldn't leave. They worked hard for our business by being honest, open, and transparent, not pushy. I will absolutely be back for years to come. More

True to his word! As a female buying a car I was very hesitant that I would be taken advantage of during the process. Randy was my sales agent and he told me not to wor As a female buying a car I was very hesitant that I would be taken advantage of during the process. Randy was my sales agent and he told me not to worry. He took time to understand my needs and worked hard to get me exactly what I wanted in my budget. Everyone I met was super helpful and knowledgeable I'll definitely be back when I'm in need of another car. More

Best Dealer Ever! I always have best car buying experience ever at Billy Howell Ford. After doing business with them for over 12 years It feels like family in additio I always have best car buying experience ever at Billy Howell Ford. After doing business with them for over 12 years It feels like family in addition to their expertise in sales and in the service department. Brenda McClain did a great job. Overall Billy Howell is the one dealer in Forsyth county that will have my business all the time!. Service department , "Tom" , is great too. Excellent service , 100% commitment to making sure all items are care for , checking fluids , advising options. Again it is just a wonderful group of people and experts at Billy Howell. More

Excellent Maintenance Visit Excellent maintenance performed on our 2013 Lincoln MKS with a report card and changing oil with a thorough check on all fluids with changes and refil Excellent maintenance performed on our 2013 Lincoln MKS with a report card and changing oil with a thorough check on all fluids with changes and refills when necessary! More

wonderful experience!! Richard Hunter gave my husband and I his undivided attention. I will not use another dealership for my car buying needs after buying from this dealers Richard Hunter gave my husband and I his undivided attention. I will not use another dealership for my car buying needs after buying from this dealership. We came to the dealership late in the evening and did not really expect to have a salesman offer to help us. We were thinking we would look around and come back the next day and be offered help. Richard immediately came over to us and asked about our needs and wants and was amazing. He stayed late and was very friendly and informative. Top notch people and company. Thank you!!! More

very good Brenda was very helpful she helped me find the type truck I was looking for.Everyone was friendly and made me feel at home.I will do business there Brenda was very helpful she helped me find the type truck I was looking for.Everyone was friendly and made me feel at home.I will do business there again. More

Buying Experience We purchased our first vehicle, a new 1986 Ford Bronco from Billy Howell Ford and have been coming back ever since. We just purchased a 2016 Explorer We purchased our first vehicle, a new 1986 Ford Bronco from Billy Howell Ford and have been coming back ever since. We just purchased a 2016 Explorer Limited and love it. We trust everyone in the organization and feel we get the best price and service that's available in the area. We have tried other dealerships but keep coming back to Billy Howell. Everyone in the organization is helpful, answer all of our questions and provide options on vehicles and financing. Doug Bollinger knows Ford products and takes the time to listen to what we want in a new vehicle. More

salesman super santiago gala was super. nice guy, addressed all our concerns. would highly recommend him, he genuinely seemed happy for us and let us talk before ans santiago gala was super. nice guy, addressed all our concerns. would highly recommend him, he genuinely seemed happy for us and let us talk before answering. More

Oil Change Service I had another great experience. Scheduled service online, team was able to accommodate my early arrival and I was able use one of my service vouchers. I had another great experience. Scheduled service online, team was able to accommodate my early arrival and I was able use one of my service vouchers. Also scheduled return visit for recalls. More

Service The service department has always provided great timely Avery high quality service. They explained the work to be performed and then completed it very The service department has always provided great timely Avery high quality service. They explained the work to be performed and then completed it very quickly. More