Billy Howell Ford Lincoln

Everything was great! I just got my certified pre-owned 2013 Ford Fusion. This was my first car purchase. Randy made sure that everything was in English and that I knew wha I just got my certified pre-owned 2013 Ford Fusion. This was my first car purchase. Randy made sure that everything was in English and that I knew what was going on and he went above and beyond to help make sure I could get the car. By the time I left Billy Howell, I had no doubt in my mind that I had made the right decision especially for my first time car buying experience. Everything was laid out, explained and covered in full detail. And it truly helped that my wild 1 year old could be occupied (for the most part) with the play area and loved meeting all the nice new people that stopped to say hi. I had visited a few other dealers but knew from the get go that Randy is who I wanted to deal with. As a first time buyer I wouldn't have dreamed of dealing with anyone other than Billy Howell and Randy Mankovitch! I will always recommend people to go there before anywhereally else and to definitely tryou to talk to Randy. More

Friendly, high integrity, quality and customer-oriented I recently special ordered a 2015 Mustang GT from Billy Howell Ford with the help of Randy Mankovitch. I had visited other dealers, and visited with I recently special ordered a 2015 Mustang GT from Billy Howell Ford with the help of Randy Mankovitch. I had visited other dealers, and visited with Randy more than once before I made the order, and I have to say that Randy's easy, no-nonsense and no-pressure approach was what ultimately won my business (plus he loves mustangs as much as I do!). The ordering process was simple and once the car arrived, the purchase paperwork was quick. Waiting for the car to be built and delivered was the hardest part - but Randy kept me informed all along the way (and put up with my frequent inquiries by phone and email with grace - even on the day after Christmas!). I also want to mention the gentleman in finance (but can't recall his name). My husband and I hit some hard times during the economic crisis so have less-than-perfect credit - but Billy Howell was able to find us financing that met our needs. The day I picked up the car it was detailed perfectly, filled up with premium, and Randy took the time to make sure I knew everything I needed to know before I drove off. He even synced my phone to the car for me! Since then I have been pleased with follow up from Randy and Mr. Howell - checking to make sure all is right with the car and that we have everything we need. I truly know they care about my satisfaction as a customer. My husband and I will be back to buy an F-150 from Randy in a year or so once our son is old enough to drive and ready to inherit dad's 2010 Edge! More

Awesome experience!! The whole experience was great from the start. They had a play area that kept my son entertained during the time we were there. Everyone in the buildi The whole experience was great from the start. They had a play area that kept my son entertained during the time we were there. Everyone in the building was so friendly to us. The price was great, the service was fantastic. Randy was very knowledgeable, and made the whole experience enjoyable. I would highly recommend Billy Howell Ford to anyone looking for a great car buying experience. I love my Ford Edge! More

Exceptional People The staff at Billy Howell made us feel welcome and relaxed. The people around the dealership were very helpful and friendly (even with two kids runnin The staff at Billy Howell made us feel welcome and relaxed. The people around the dealership were very helpful and friendly (even with two kids running around.) Gary, Randy and Nadine went out of their way to make this a pleasant experience. More

It was great! Randy made me comfortable, he understood what my needs were & worked to meet my needs. He was kind & patient while showing me all my features on my ne Randy made me comfortable, he understood what my needs were & worked to meet my needs. He was kind & patient while showing me all my features on my new car & how to use them. Dudley was also helpful & made me comfortable through the process. More

Buyin review Great place to buy a car! They were friendly, knowledgeable, not push at all! Very good people glad I chose this dealership.. I am very happy with my Great place to buy a car! They were friendly, knowledgeable, not push at all! Very good people glad I chose this dealership.. I am very happy with my purchase More

Outstanding Customer Service This was my third vehicle purchased from Billy Howell Ford. The reason I continue to come back to Billy Howell is superior customer service. Randy Ma This was my third vehicle purchased from Billy Howell Ford. The reason I continue to come back to Billy Howell is superior customer service. Randy Mankovitch has always gone out of his way to make sure I received the best service and price available. When it comes time again, I don't even have to think about where I will go to purchase my next vehicle. When a dealership goes above and beyond to make sure you are happy, then they will continue to receive my business for years to come. More