Billy Howell Ford Lincoln

Bruce Castleberry was a true excellent sales person to deal with. He in no way made us feel pressured to purchase anything. I would gladly recomend him and this dealership to all my friends and family. deal with. He in no way made us feel pressured to purchase anything. I would gladly recomend him and this dealership to all my friends and family. Jeff Pruitt More

COREY MCLANE was always available for questions and always anticipated our questions. For example, before we could request a car be brought to our mechanic for a pre-purchase inspection, it was brought always anticipated our questions. For example, before we could request a car be brought to our mechanic for a pre-purchase inspection, it was brought over already. This happened 3x! COREY MCLANE was informative, sincere, pleasant, knowledgeable and professional. This was the most fun, easy experience ever. More

I was immediately greeted when I walked into the dealership. I worked with Corey McClane. Corey sold me a 2004 Nissan pathfinder in great condition. I didn't feel pressured to buy that day and I dealership. I worked with Corey McClane. Corey sold me a 2004 Nissan pathfinder in great condition. I didn't feel pressured to buy that day and I looked at other models at other dealerships as well. However what set this dealership apart from the others was that everyone knew what they were doing and you can tell that their staff were seasoned vets. No rookies. The staff was very friendly and I even received a free oil change for waiting in the lobby a few extra minutes. I worked with "Billy Howell Ford" for their professionalism and great work ethic. The bottom line is I felt that they wanted my business regardless of what vehicle I looked at. I highly recommend this dealership to anyone looking for new or used cars. More

Not being a fan of the new car buying experience I must say that from start to finish this sale was the best such experience we have had. I started looking on the internet and located the car I was interes say that from start to finish this sale was the best such experience we have had. I started looking on the internet and located the car I was interested in at Billy Howell Ford. My search was after hours but when I made the inquiry I received an email that provided me with internet pricing, a site that showed photos and details of the car as well as additional places to get info. The next morning I was contacted by Jim Mee by phone and set up an appointment. My wife and I met Jim at the dealer and found both the dealership and Mr. Mee to be very pleasant and professional. We ended up purchasing a different new Explorer and so far are very happy with the total experience. I would highly recommend Jim and Billy Howell Ford to a friend. More

I would HIGHLY recommend working with Billy Howell. Doug Bollinger was a GREAT salesman to work with. I never felt pressured. He spent a lot of time working with me reviewing several vehicles. He was VER Bollinger was a GREAT salesman to work with. I never felt pressured. He spent a lot of time working with me reviewing several vehicles. He was VERY knowledgeable and opinted out the features and benefits of each care, so I could make an informed decision. Even after my purchase, Doug spent another hour just helping me program the car to my liking. I feel I got a great deal for my money! Overall, it was a GREAT experience and feel like I have joined the Ford / Billy Howell family! More

This is my 2nd car bought from Billy Howell. Love this dealership. They are always a pleasure to work with and you can tell it's famliy owned and operated. Just bought the Ford Escape and as always dealership. They are always a pleasure to work with and you can tell it's famliy owned and operated. Just bought the Ford Escape and as always it was so easy at this dealership. The are top notch and the customer service is excellent! The day after my purchase Bill Howell called me himself to make sure I was happy with the whole process and gave me his cell phone number. Now that is a class act! More

Found a Ford F-250 on their website. They had tons of pictures and described the vehicle well. Jim Mee introduced himself and he was very knowledgeable of the vehicle & answered all my initial questions. pictures and described the vehicle well. Jim Mee introduced himself and he was very knowledgeable of the vehicle & answered all my initial questions. Told him we were looking at other vehicles, and that we would be back. After looking at 4-5 other trucks, we narrowed it down to two. So we went back to see Jim, and I did a more thorough check of the truck (since it had 193,000 miles). Asked Jim if we could put it up on a rack, with no hesitation, he drove it right back to the service department and had one of the techs put it up so I could look underneath. Noticed a couple small leaks (this is a given), but had one concerning one from the rear seal. They said they would fix this, and replace the transmission dipstick since the handle was broken off. Negotiating was good, no issues. Gave me a good price for my trade-in. If you are looking for a new or used car, give these guys a look. I will come back again when I need a new or used car. More

Looked on-line and was connected with Randy. He called me, after researching some of the stock numbers that I provided. We discussed some of the current new and used vehicles. Made an appointment with hi me, after researching some of the stock numbers that I provided. We discussed some of the current new and used vehicles. Made an appointment with him for next day and we did test drives and then discussed options, features, sales numbers, trade-in amount and settled on a price that I was comfortable with. Had a very pleasant experience and I will pick up my new Ford Truck on Saturday. More

we went in to look at a new Explorer, left with a new Lincoln. We have been buying cars for 45 years, Probably the best car purchase experience we have ever had. Lincoln. We have been buying cars for 45 years, Probably the best car purchase experience we have ever had. More

The entire experience was excellent. The staff was friendly and honest. I would highly recommend Billy Howell Ford to any customer that wants a great deal. friendly and honest. I would highly recommend Billy Howell Ford to any customer that wants a great deal. More