Billy Howell Ford Lincoln

Dennis and his team in the collision center were excellent. The body, frame, and paint job are as good if not better than the factory. excellent. The body, frame, and paint job are as good if not better than the factory. More

First of all I do not have any affiliation with Billy Howell (BH) or their employees. Past experience with auto dealers has made me reluctant to deal with salesman. While looking at used vehicles I met J Howell (BH) or their employees. Past experience with auto dealers has made me reluctant to deal with salesman. While looking at used vehicles I met Joe Illesecas, a salesman for BH. He was pleasant, friendly, unassuming, and a down to earth type of guy, Never did I feel pressured from Joe, or anyone, to buy any of the vehicles I looked at. Joe answered all my questions with no intimidation or heavy-handedness. When I was ready to talk price on the 2010 Lincoln MKS that caught my interest we went into Joe's cubicle to determine drive out cost on the MKS. At this time I met , Gary Ladue, General Sales Manager and he too was friendly and made me feel comfortable. The most expensive add on was the new Ad Valorem Title Tax that Georgia enacted which is a onetime payment of this tax. I actually like the new law instead of being taxed on the vehicle every year. Both Joe and Gary worked with me on price and I signed on the dotted line to purchase the MKS. I actually appreciated both Joe and Gary's input in aiding me in this endeavor. Gary also got me a better loan rate than the company I had planned to use. The finance man, Bruce Castleberry also worked with me on that angle of the purchase. Did I get the best price for this vehicle, I don't know. The criterion to determine this may be the feeling you get when you drive off the lot with your new vehicle. In my case, I had a smile on my face when I left the dealership and still do every time I get in the vehicle. It's only been a short time since the purchase but I love this car. If I'm in the market in the future, I will go be to Billy Howell first. More

We purchased a 2012 Lexus RX 350 this weekend from Billy Howell Ford/Lincoln in Cumming Georgia. The sales person was Brenda McClain with help from Manager Gary LaDue. We have purchased many cars and SUVs Howell Ford/Lincoln in Cumming Georgia. The sales person was Brenda McClain with help from Manager Gary LaDue. We have purchased many cars and SUVs over the past 27 years and this was the best experience we have ever had buying a new car. Amazing customer service, friendly knowledgeable no pressure atmosphere. Fantastic, we highly recommend Brenda and Gary from Billy Howell Ford/Lincoln . Vinny and Florence Cinquemani Atlanta Ga More

Bruce Castleberry was a true excellent sales person to deal with. He in no way made us feel pressured to purchase anything. I would gladly recomend him and this dealership to all my friends and family. deal with. He in no way made us feel pressured to purchase anything. I would gladly recomend him and this dealership to all my friends and family. Jeff Pruitt More

Jim was friendly, knowledgeable, listened and absolutely no "PRESSURE". These attributes and the Technology Ford has invested converted a lifelong GM person to a four letter word "FORD". I would recommen no "PRESSURE". These attributes and the Technology Ford has invested converted a lifelong GM person to a four letter word "FORD". I would recommend Billy Howell to my friends and neighbors. More

COREY MCLANE was always available for questions and always anticipated our questions. For example, before we could request a car be brought to our mechanic for a pre-purchase inspection, it was brought always anticipated our questions. For example, before we could request a car be brought to our mechanic for a pre-purchase inspection, it was brought over already. This happened 3x! COREY MCLANE was informative, sincere, pleasant, knowledgeable and professional. This was the most fun, easy experience ever. More

I was immediately greeted when I walked into the dealership. I worked with Corey McClane. Corey sold me a 2004 Nissan pathfinder in great condition. I didn't feel pressured to buy that day and I dealership. I worked with Corey McClane. Corey sold me a 2004 Nissan pathfinder in great condition. I didn't feel pressured to buy that day and I looked at other models at other dealerships as well. However what set this dealership apart from the others was that everyone knew what they were doing and you can tell that their staff were seasoned vets. No rookies. The staff was very friendly and I even received a free oil change for waiting in the lobby a few extra minutes. I worked with "Billy Howell Ford" for their professionalism and great work ethic. The bottom line is I felt that they wanted my business regardless of what vehicle I looked at. I highly recommend this dealership to anyone looking for new or used cars. More

Not being a fan of the new car buying experience I must say that from start to finish this sale was the best such experience we have had. I started looking on the internet and located the car I was interes say that from start to finish this sale was the best such experience we have had. I started looking on the internet and located the car I was interested in at Billy Howell Ford. My search was after hours but when I made the inquiry I received an email that provided me with internet pricing, a site that showed photos and details of the car as well as additional places to get info. The next morning I was contacted by Jim Mee by phone and set up an appointment. My wife and I met Jim at the dealer and found both the dealership and Mr. Mee to be very pleasant and professional. We ended up purchasing a different new Explorer and so far are very happy with the total experience. I would highly recommend Jim and Billy Howell Ford to a friend. More