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Billy Howell Ford Lincoln

Cumming, GA

3.6
301 Reviews

1805 Atlanta Highway

Cumming, GA

30040

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301 Reviews of Billy Howell Ford Lincoln

June 06, 2013

Great salesman, in and out very quickly with no problems and a great deal. Finance and sales / limited paperwork is a great strength for Bruce. More

by Matt926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Castleberry
Jun 07, 2013 -

Billy Howell Ford Lincoln responded

Matt- Thank you for sharing your experience with us. Bruce is a great employee and salesman so we know you were in good hands with him. We're happy to hear that he was able to help you find the car you wanted in a timely fashion. Enjoy your vehicle! Brenda Howell bhowelllaye@howellford.com

June 06, 2013

My husband and I purchased our last two vehicles from Randy. Both times the experience has been incredible. Randy truly listened to what we needed and worked with us to get the best deal possible. We hav More

by shawnwylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
Jun 07, 2013 -

Billy Howell Ford Lincoln responded

Thank you so much for the kind words. We love to hear about our customers experiences. We're so happy to hear that Randy provided great customer service and went the extra mile to help you and your husband find the right car for you. Congrats on your baby and enjoy your new car! Brenda Howell bhowelllaye@howellford.com

May 28, 2013

I was referred to this dealership with a high personal recommendation. I was not disappointed. They were fair with me in every way. Moving as fast as possible and got me on my way in exactly what I wanted More

by jaymetteer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch, Gary LaDue
May 29, 2013 -

Billy Howell Ford Lincoln responded

We're happy to hear that you had a positive experience with our dealership and that we lived up to the recommendation you received. Customer service is very important to us and we strive to leave every customer satisfied. Enjoy your new vehicle and please let us know if there is anything else we can help you with! Brenda Howell bhowelllaye@howellford.com

April 15, 2013

My husband and I have purchased numerous vehicles in the past from NY which was a miserable experience, purchasing my vehicle from Gary LaDue and Mike Gorham was an amazing and painless experience. Gary & More

by efasano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gorham, Dudley Bentle, Gary LaDue
Apr 16, 2013 -

Billy Howell Ford Lincoln responded

Thank you so much for sharing. We love hearing such kind words about our dealership and our employees. Gary and Mike are valued employees that are always putting in the extra effort for their customers. Enjoy your new vehicle and please let Gary, Mike or myself know if there is anything else we can do for you in the future! Brenda Howell bhowelllaye@howellford.com

April 13, 2013

I was shopping for a new or late model car and stopped by Billy Howell Ford near my home. I was greeted by Bruce Castleberry. sales representative who showed me around the dealership and was very patient an More

by pb4939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Castleberry, Gary LaDue
Apr 15, 2013 -

Billy Howell Ford Lincoln responded

Billy Howell Ford Lincoln wrote on 4/15/2013 1:14:02 PM: Thank you so much for sharing your thoughts with us. We're happy to hear that you had such a positive experience at our dealership. Bruce and Gary are both great employees and will do whatever it takes to make sure that their customers are satisfied. You were definitely in great hands with those two! Enjoy your new car and we look forward to seeing you at Billy Howell Ford Lincoln again soon! Brenda Howell bhowelllaye@howellford.com

March 29, 2013

In 44 years of owning and buying cars and trucks, this was the finest buying experience I have ever had. Period. End of report! Go to Billy Howell and ask for Randy! More

by jvalentine73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Castleberry, Randy Mankovitch
Apr 01, 2013 -

Billy Howell Ford Lincoln responded

Thank you so much for sharing with us. We love to hear about people's positive experiences at our dealership. We take our customer service very serious and want to ensure that every customer has the best possible buying experience. Enjoy your new vehicle and let us know if there is anything else we can do for you. Brenda Howell bhowelllaye@howellford.com

March 20, 2013

This was by far the best dealership I have ever dealt with! Staff was very friendly and professional! The salesman even went above and beyond his duties to make sure I was taken care and even drove to my More

by Mgregg75
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Simpson
Mar 21, 2013 -

Billy Howell Ford Lincoln responded

Thank you so much for sharing with us. We're so glad to hear that you had a positive experience with our staff at Billy Howell Ford Lincoln. Customer service is very important to us and we will do whatever it takes to ensure that our customers leave satisfied. Congrats on the new truck and please let me know if there is anything we can do for you in the future. Brenda Howell bhowelllaye@howellford.com

February 27, 2013

From my first email exchange regarding availability of the car I was looking for I have had an extremely positive experience with the three gentlemen listed above. They were very friendly, very knowledge More

by mynewcar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dudley Bentle, Jim Mee, Jerry McDonald
Feb 28, 2013 -

Billy Howell Ford Lincoln responded

Congrats on your new car! Thank you so much for sharing your experience with us. We pride ourselves on our customer service and we're happy that Jim, Jerry, and Dudley were helpful through your car buying experience. We would love to help you with any future questions or purchases so please don't hesitate to contact me. Brenda Howell bhowelllaye@howellford.com

February 08, 2013

Very helpful and friending. I'd buy again from Bruce. The truck selection was great and he worked hard to get the truck I wanted at the price I could afford. More

by AdamForrester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Castleberry
Feb 20, 2013 -

Billy Howell Ford Lincoln responded

Thank you for the excellent review! It is great to know that Bruce was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best Regards, Brenda Howell 770-887-2311 bhowelllaye@howellford.com

February 01, 2013

Randy was wonderful with helping my husband and I find a car in the price range we wanted. He made sure that all our questions were answered. Randy went out of his way to make sure anything that needed wa More

by Mullnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Mulligan, Randy Mankovitch
Feb 20, 2013 -

Billy Howell Ford Lincoln responded

What an enjoyable review to read! It is reassuring to know that Randy provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best Regards, Brenda Howell 770-887-2311 bhowelllaye@howellford.com

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