Bird Kultgen Ford

I gave this rating because of the Quality of service and Friendiness of your Service Team. They Know what they are talking about and they here when we talk about our needs. Thanks, Tony G. Gonzales Friendiness of your Service Team. They Know what they are talking about and they here when we talk about our needs. Thanks, Tony G. Gonzales More

My experience shows BK to be friendly, transparent and free from heavy-handed manipulation. They communicated well and didn't push unnecessary overpriced services. Nice job! free from heavy-handed manipulation. They communicated well and didn't push unnecessary overpriced services. Nice job! More

Enjoyed the overall experience in dealing with Leigh Ann during the purchase. She was very knowledgeable and very helpful. Paul went right to work arranging the financing for us and got it approved to our s during the purchase. She was very knowledgeable and very helpful. Paul went right to work arranging the financing for us and got it approved to our surprise -- we have just emerged from bankruptcy and didn't expect to get approved so quickly and easily. Two very fine representatives of your dealership. If I should have any repairs of any kind, I would expect to get the same treatment from the others involved. More

I got a warm welcome from Bobby Devorsky,including a handshake. We talked about what I needed. Bobby said he would call me and let me know what my vehicle needed and what it would cost. He saw that I go handshake. We talked about what I needed. Bobby said he would call me and let me know what my vehicle needed and what it would cost. He saw that I got a ride home. He called me to say what I needed and the cost,just like he said he would. When the work was completed he saw that I got a ride back to the shop to pick up my vehicle. He greeted me when I returned and explained the work that was done. He walked me to the cashier,thanked me again for my business and we said our goodbyes. I was greeted by the cashier and once again was thanked for my business. By the way,my bill was a few dollars less than the estimate I was given. More

Instant service. Answer to the problems on my vehicles under 24 hours. Exceeded work estimated time frame, instead of two days it took only one. Very honest, even when discussing their own vehicles. Was t under 24 hours. Exceeded work estimated time frame, instead of two days it took only one. Very honest, even when discussing their own vehicles. Was told to stay away from all 6.0 diesel engines and was even advised to sell the one I had due to very high maintenance costs. Honesty goes above everything. Thanks again. Billy More

They were SO very helpful! My new explorer had the cooling fan go out and my vehicle overheated while I was out of town with my 9 month old son. They fixed it then and there so we didn't have to get a cooling fan go out and my vehicle overheated while I was out of town with my 9 month old son. They fixed it then and there so we didn't have to get a loaner and come back from out of town again. The woman who helped me came to check on us multiple times during the hour we were there. Great dealer! More

Leigh Ann did an excellent job listening to my wife and I. She worked with us to find a vehicle match, and came back with an offer that was fair to all parties. We bought two new vehicles during our visi I. She worked with us to find a vehicle match, and came back with an offer that was fair to all parties. We bought two new vehicles during our visit, and she played a critcal role in us achieving our goals. Well done, and we look forward to our next Bird-Kultgen experience! More

This is the 4th vehicle I have bought from B-K. I would gladly send other people to your dealership. In fact, I already have! A lady stopped me in the parking lot at Region 12 and wanted my car -- I sent gladly send other people to your dealership. In fact, I already have! A lady stopped me in the parking lot at Region 12 and wanted my car -- I sent her to y'all. Phillip is great. I went in and told him and Bill which car I wanted and how much a month I wanted to pay. I was driving my car the next evening. Love you all! More

From meeting Ron all the way through the process he was great,kept in touch , he explained everything , telling me if i had any questions to let him know! Great Job Real Proffesionalism. great,kept in touch , he explained everything , telling me if i had any questions to let him know! Great Job Real Proffesionalism. More

From arrival to departure as usual, I experienced friendly employees, fast service, reasonbly priced and excellent quality of work. I received good advice to help me make decisions concerning the se friendly employees, fast service, reasonbly priced and excellent quality of work. I received good advice to help me make decisions concerning the service I needed. Waiting area was comfortable and coffee was very good. Easy access, quick turnaround time with quality service are important to me and I've always found that to be the norm, both in sales and service, at Bird Kultgen Ford. More