Bird Kultgen Ford

I have done business with Bird Kuktgen Ford since 1949 and have bound station wagon, Van, Tucks, and cars and have received nothnig but the most friendly service. There is no better dealer around and I wo and have bound station wagon, Van, Tucks, and cars and have received nothnig but the most friendly service. There is no better dealer around and I would never buy anything but a Ford. More

I had a problem with my passenger side door handle (the chrome was peeling) along with a few other minor issues. After talking with the service department, I discovered that it wasn’t a warranty fix. Well chrome was peeling) along with a few other minor issues. After talking with the service department, I discovered that it wasn’t a warranty fix. Well the service department found a recall on a related problem with the handle and worked out both issues with the door as well as the others at no charge. Thank you for working with me and keep up the good work. More

I will not deal with a company that does not treat me with courtesy and respect. It is a simple thing to do and there are other options when it does not happen. I was treated tremendously at Bird-Kultg with courtesy and respect. It is a simple thing to do and there are other options when it does not happen. I was treated tremendously at Bird-Kultgen Ford and now consider them a first-class organization. Every detail was covered in the buying process, and customer service was always on their minds. I was amazed and delighted! So far, my purchasing process has been a pleasure. What that means is I will probably be back and tell others. Bird-Kultgen, "ya did good!" Thanks... More

My ederly mother had a old farm truck hauled their for and estimate to get the truck running..Leslie called her and stated well it needs tires which will run $500.00, She then said ok..Then Leslie called and estimate to get the truck running..Leslie called her and stated well it needs tires which will run $500.00, She then said ok..Then Leslie called back and stated it needed another $500.00 to get it running..So my mother is thinking " ok " right at a thousand to get it running correctly..So she said yes..Only to get another call from Leslie stating the bill is now at $ 1400.00..and the truck still needs alot of repair..( THIS TRUCK IS A 1992 FORD TRUCK)Can you beleive this..Never have I been taking advantage like this before..Why couldn't they tell her .Hey the repairs will exceed the value of the truck..They could have sold her a used truck on their lot, or a new one..with being honest and not trying to nickel and dime her ..I was and still very angry how they have treated my mother and I'am sure others..They being a dealership should be able to test and evaluate a problem and give a fair estimate before doing anything..And should be able to stand by their work..Leslie has called my mom back today stating they will drop the charges from $1400.00 down to $300.00..I still think this is quite unfair.. With this experience I personally will never buy a FORD from their..Funny my mom was looking at a new Van from their but now has decided not to.. More

I went to Bird-Kultgen to purchase my first new car. They were wonderful! They took the time to find me exactly what I wanted and get it to the dealership quickly. They gave me a very fair trade-in pr They were wonderful! They took the time to find me exactly what I wanted and get it to the dealership quickly. They gave me a very fair trade-in price, no interest financing, and a wonderful final price on the car. The sales people were so friendly, and the financing paperwork was quick and painless. Since purchasing the car, I have gotten my first oil change and had a good experience with the service department, too. I would recommend Bird Kultgen to anyone! More

Bird-Kultgen is the friendliest dealership I've ever been to. Everyone gets answers when you need them and are a pleasure to work with. Thanks to all of you for making the ford experience a great one. You ma to. Everyone gets answers when you need them and are a pleasure to work with. Thanks to all of you for making the ford experience a great one. You make the drive to Waco worthwhile. See you soon! More