Bird Kultgen Ford

The salesman were knowledgeable about their product and hospitable towards myself and my family. They did not try to talk me in to or out of a particular truck. They allowed us to discuss options as a fami hospitable towards myself and my family. They did not try to talk me in to or out of a particular truck. They allowed us to discuss options as a family and helped us to make an educated decision. More

I was disappointed that the specific 2013 model I wanted could not be obtained. The 2014 was more expensive and didn't provide any additional features that I was seeking. could not be obtained. The 2014 was more expensive and didn't provide any additional features that I was seeking. More

Great place to have work done. Everyone was very nice and knowledge . Would highly recommend them fork one ford vehicles. I will use them for all other issues that happen to arise. knowledge . Would highly recommend them fork one ford vehicles. I will use them for all other issues that happen to arise. More

Experienced a loud wind noise on a new F250 which the collision department located and repaired in one day. Was able to rent a car onsite which was very convenient. Very good service. collision department located and repaired in one day. Was able to rent a car onsite which was very convenient. Very good service. More

Got "the Works". Truck worked better. Staff was friendly. Visited with Michael in Show room. Visited employee lounge to eat a snack brought from home. An long time employee was there "cleani was friendly. Visited with Michael in Show room. Visited employee lounge to eat a snack brought from home. An long time employee was there "cleaning up"... nice and friendly. Only complaint is a noisy vending machine in the customer lounge. More

Johnny is a fantastic person to work with in the somewhat stressful experience of purchasing a vehicle. He was patient, friendly, kind, knowledgeable, and willing to take the time to walk this older woman t stressful experience of purchasing a vehicle. He was patient, friendly, kind, knowledgeable, and willing to take the time to walk this older woman through the process of buying a car. Tim is the best service manager and you are lucky to have them both working for you! More

The service was excellent and I was very pleased. I was pleasantly surprised to get a free oil change for the first service visit on my new car. pleasantly surprised to get a free oil change for the first service visit on my new car. More

When Kirk showed us the Focus, which I had come to see, I drove it and found it too confining. Next he showed us the Fusion which was awesome, had everything I wanted and needed, but hesitated at the price. drove it and found it too confining. Next he showed us the Fusion which was awesome, had everything I wanted and needed, but hesitated at the price. Kirk must have sensed my sportier self and asked if we wanted to look at the Mustang. That was all it took. I was sold. Now I have no idea if it is as confining as a Focus, but being a Mustang makes it all forgivable. More

JESSE, TIM, AND PAUL WERE AWESOME AND MADE EVERYTHING MOVE VERY SMOOTHLY DURING OUT EXPERIENCE AT YOUR DEALERSHIP. THIS IS MY SECOND VEHICLE PURCHASED FROM YOUR DEALERSHIP BECAUSE OF YOUR EMPLOYEES, THE MOVE VERY SMOOTHLY DURING OUT EXPERIENCE AT YOUR DEALERSHIP. THIS IS MY SECOND VEHICLE PURCHASED FROM YOUR DEALERSHIP BECAUSE OF YOUR EMPLOYEES, THE FIRST TIME ANTHONY, TIM, AND PAUL DID THE EXACT SAME TREAMENT AS THIS TIME AROUND. More

Met Mike Kinsler a few days ago while our daughter was/is in Providence for critical surgery....made an appointment to see him the next time we had a chance to shop for a car...Mike was NOT pushy or insultin in Providence for critical surgery....made an appointment to see him the next time we had a chance to shop for a car...Mike was NOT pushy or insulting-listened well to our thoughts and concerns for what type of vehicle would suit our needs and budget.....'haggled' a little bit with Tim and Mike,then settled on price and financing. Also was impressed with your extended warranty plan and bought it for the Fusion. the service department washed and cleaned the car and put a full tank of gas in it....we are from Mexia and are very impressed with all departments and employees at BK Ford! Tim gave us a bit of encouragement that will never be forgotten. No wonder so many employees have such long tenure with your firm! We will definitely come back for another look when the time comes for another car. Everyone who made eye contact with us said "Hi"- a nice touch! I think the transaction was a 'win-win' for both parties! More