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Bird Kultgen Ford
Waco, TX
135 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team.
Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 135 reviews
August 01, 2013
My first visit to the dealership since buying my 2012 Ford Mustang from North Central Ford in Richardson, Texas. The service person Bobby was professional and the courtesy driver Richard was also very pl Ford Mustang from North Central Ford in Richardson, Texas. The service person Bobby was professional and the courtesy driver Richard was also very pleasant and professional. Overall a good experience with Bird Kultgen Ford. More
by rowbear
Employees Worked With
Bobby, Richard
July 17, 2013
Very satisfied with the overal service I received at BKF. This is the third vehicle purchased this year from BKF and Earnest Ramirez. I would imagine my next vehicle will be to. This is the third vehicle purchased this year from BKF and Earnest Ramirez. I would imagine my next vehicle will be to. More
by donniehall
Employees Worked With
Earnest Ramirez
July 08, 2013
Wonderful staff! They made my purchase very easy. Will recommend very highly. Looking forward to having my truck serviced with you. I love my truck. recommend very highly. Looking forward to having my truck serviced with you. I love my truck. More
by gurugal
Employees Worked With
Chad Johnson
July 06, 2013
I had recently purchased used Lincoln MKS & wished to have good assurance while driving. This extreme Texas heat can evaporate vehicle fluids. At my request & on same day I was given complimentary Mul have good assurance while driving. This extreme Texas heat can evaporate vehicle fluids. At my request & on same day I was given complimentary Multi-point Inspection just prior to Service Advisor leaving on vacation the following week. Shuttle Service was readily available, but I didn't need it for this occasion. I look forward to continuing relationship with nearby dealer. More
by 2010LincolnMKS
Employees Worked With
Bobby Devorsky
June 29, 2013
Bobby was prompt and helpful. The driver of the shuttle is always friendly, courteous and professional. There was a problem with the bill and Bobby fixed it immediately. is always friendly, courteous and professional. There was a problem with the bill and Bobby fixed it immediately. More
by Brenda1949
Employees Worked With
Bobby
June 23, 2013
Truck had a recall for clock spring, work was completed promptly with notification of completion. Will recommend dealership and service department to others for this type of epair. promptly with notification of completion. Will recommend dealership and service department to others for this type of epair. More
by martybusse
Employees Worked With
Bobby
June 18, 2013
I appreciated the first complimentary oil change with the purchase of my vehicle. I also look forward to the savings plan for future oil changes. purchase of my vehicle. I also look forward to the savings plan for future oil changes. More
by sonojoey
Employees Worked With
Feale service technition
June 17, 2013
It was really nice to walk in and see a friendly face from all employees, mr. Kinser was really there for me in listening to what I need and then getting the car that I wanted. from all employees, mr. Kinser was really there for me in listening to what I need and then getting the car that I wanted. More
by Rcsparkie2008
Employees Worked With
Michael kinser
May 28, 2013
We were very pleased with our service of purchasing a new vehicle. Eric Jones who sold us our vehicle was great! He is very professional, friendly and know the business. I am happy to pass along our exper vehicle. Eric Jones who sold us our vehicle was great! He is very professional, friendly and know the business. I am happy to pass along our experience with others. I also want to recognize Paul Carrizales. He was nice to work with and made our paperwork part of the process painless. You have a good bunch of people and they seem happy to work for you. Melinda and Mike Holcomb More
by melindaholcomb
Employees Worked With
Eric Jones
