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Bird Kultgen Ford
Waco, TX
135 Reviews
BK Ford was established in 1936 by Jack Kultgen and Arthur Bird and is still family owned and operated. Claire Kultgen McDonald, the current President of BK Ford, is a proud 4th generation family member. She started her career at the dealership in the early 90s washing cars, stocking parts, and selling cars in the summer while attending Baylor. Mark Stewart, who owns the dealership with Claire and runs the day to day operations as General Manager, is focused on BK’s future success. With 22 years of auto dealership experience, Mark is best known for his trustworthy sales approach, commercials, and his care and motivation for his dealership team.
Our number one priority at BK Ford is family, and we are family. Many of our employees have been at Bird-Kultgen Ford for several decades. We wouldn't be who we are without our loyal team members.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 135 reviews
May 27, 2013
Bird Kultgen was recommended to us as well as Ernesto Rameriz. We were very pleased with the service and salesmanship of Ernesto. I wanted a gray Ford Escape and he didn't quit looking until he found it. Rameriz. We were very pleased with the service and salesmanship of Ernesto. I wanted a gray Ford Escape and he didn't quit looking until he found it. Looking for a car...see Ernesto. All of the Bird Kultgen employees that we came in contact with were very friendly. More
by Loretta12
Employees Worked With
Ernesto Ramirez
May 20, 2013
I just had the first service on my new Ford Escape it was very good it was explaned what was done. Basic oll change tire rotation ect. They also recomended the best deal for me. very good it was explaned what was done. Basic oll change tire rotation ect. They also recomended the best deal for me. More
by skeeterbassman
Employees Worked With
Wess
May 11, 2013
The salesman is friendly, and his expertise and professionalism is outstanding. Everything the staff does is done with the highest level of service and satisfaction. professionalism is outstanding. Everything the staff does is done with the highest level of service and satisfaction. More
by lacylakeview
Employees Worked With
Bill Bullman
May 06, 2013
I couldn't ask for a better, more friendly, efficient I couldn't ask for a better, more friendly, efficient and totally satisfying experience. Ernest had the car I had "built" online there and waiting I couldn't ask for a better, more friendly, efficient and totally satisfying experience. Ernest had the car I had "built" online there and waiting for me when I arrived. He was the very picture of politeness and helpfulness. He listened and paid close attention to what I said and what I wanted. I highly recommend Ernest and B-K dealership! Nan Rentz More
by nanrentz
Employees Worked With
Ernest Ramirez
April 26, 2013
Very friendly and helpful service! Very prompt and they were very fast! They did not fail to help me out and were very polite! Would definitely recommend. were very fast! They did not fail to help me out and were very polite! Would definitely recommend. More
by maryhannah11
Employees Worked With
Bobby
