I am so thrilled with my experience with Birdnow in Olewein. We drove over two hours to look at a used car we were interested in. We did not buy it that day as there were a few things we wanted to see done to the car. As soon as the car had made it through detailing, we got a call from Mike Bell, our Salesman. He was very honest about some of the imperfections they were not able to get out of the car, and took pictures to send to us. We were able to negotiate what we think was a very fair deal over the phone and drove the two hours to finalize the paperwork. Even after the sale, we had an issue with the car and Dean, the Sales Manager and Greg, the Parts Manager were extremely helpful and accommodating. They absolutely go out of their way to make this a pleasant experience and to do what it takes to make the customer happy. I would highly recommend talking to them when you're in the market for a new vehicle.