Birmingham Luxury Motors

The best customer service in Birmingham. Better than the Big Box Dealer on Grants Mill Road. Better than the Big Box Dealer on Grants Mill Road. More

The dealership has plenty cars to choose from I will recommend anyone to buy. Kali was great the moment I walked in I knew she was the one to sale me the car I wanted. Anything questions I had she had a recommend anyone to buy. Kali was great the moment I walked in I knew she was the one to sale me the car I wanted. Anything questions I had she had an answer. She is wonderful!!! More

Kali went out of her way to make this the easiest and family like purchase we have ever made. She is truly a rockstar with customer service and creating an inviting atmosphere. family like purchase we have ever made. She is truly a rockstar with customer service and creating an inviting atmosphere. More

Kali was fantastic! She was extremely helpful from the beginning to the end. I purchased from NC. She was patient with me throughout all the phone calls and questions She was extremely helpful from the beginning to the end. I purchased from NC. She was patient with me throughout all the phone calls and questions. She sent several pictures and assured me that all imperfections would be taken care of by time of my arrival. Upon my arrival, just as Kali stated all was perfect! I was extremely satisfied. She great to work with. I would definitely purchase from her again. Kali is high on my referral list! The staff was friendly as well. More

Hands down, the best car buying experience in my life! ! And there have been quiet a few!! Will be my first go to from now on. Worth the 4 hour drive for me!! ! And there have been quiet a few!! Will be my first go to from now on. Worth the 4 hour drive for me!! More

Desmond and the Service team did a Fantastic job on my car!!!! He schedules my car to be worked on a few minutes after I gave him the key. I received my car with the blower motor fixed and oil changed in car!!!! He schedules my car to be worked on a few minutes after I gave him the key. I received my car with the blower motor fixed and oil changed in a VERY short time! I thank you BLM Service for all you do. More

I had an awesome experience at Birmingham Luxury Motors. It’s a bit strange to not haggle over the vehicle price, but I have to be honest, the truck was already very well priced. Kali made my experience ver It’s a bit strange to not haggle over the vehicle price, but I have to be honest, the truck was already very well priced. Kali made my experience very smooth, and was extremely transparent about everything throughout the entire process. I would highly recommend this dealership to anyone I know. More

Kali was absolutely WONDERFUL! I absolutely loved working with her! Amazing woman and amazing to work with. However, I left at 5 a.m and drove 3 hours to get there at 8 in the morn I absolutely loved working with her! Amazing woman and amazing to work with. However, I left at 5 a.m and drove 3 hours to get there at 8 in the morning. Kali met me up there, I took off half a day from work because the process should not have taken more than 2 hours with me making it back home around 12 noon. When I got there, my vehicle was not ready at all. The blind side camera was not working so they had to go get that replaced which took about 5/6 hours. I do appreciate them fixing that while I was there however, Kali was off the day before so why was there no teamwork involved in making sure the vehicle was ready first thing when I got there to make the purchasing process smoothly. Kali had to get there that morning and do everything, absolutely no teamwork Instead I waited at the dealership from 8-2 p.m waiting on a vehicle that should have already been ready to which I had to drive an additional 3 hours to make it back home. I should have been out of that dealership by 10 a.m. Kali apologized to me so much but no apology from the manager or anyone. A complete disregard for someone who drove 3 hours to get a vehicle from their dealership. Absolutely terrible service on behalf of the dealership. I would love to work with Kali again but this dealership did not make a good first impression. Please give Kali all of her flowers because she was absolutely awesome. Also, PLEASE inspect your vehicle fully before purchasing. That same day a front piece of my bumper began flapping in the wind and after I looked closely, it was being held together by super glue! Again, Kali was as awesome as could be but the dealership as a whole lacked customer service. More

Callie was pleasant super informative. Great experience wud recommend BLM Will be back for next car. Great experience wud recommend BLM Will be back for next car. More

While everyone was nice and pleasant, I worked directly with Kali on my vehicle purchase. She was extremely knowledgeable throughout the entire transaction. She addressed all my questions and concerns wi with Kali on my vehicle purchase. She was extremely knowledgeable throughout the entire transaction. She addressed all my questions and concerns with patience and professionalism...and she even entertained my 4 year old granddaughter as well. I would definitely this recommend this dealership to anyone that may be interested in clean late model luxury vehicles. More