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Birmingham Luxury Motors

Birmingham, AL

4.8
1,196 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,196 reviews

May 08, 2021

We called and made an appointment to see a vehicle they said was in stock. Drove over 6 hours to find no vehicle. Completely unprofessional! More

by Sean
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Murad Fazal
May 26, 2021 -

Birmingham Luxury Motors responded

Sean, we are sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you, or visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 26, 2021 -

Sean responded

My email address is sean.mullenix@gmail.com After lying to us twice, your staff made it very clear they made a mistake, and there was nothing they were going to do about it. Tough luck for us...

May 07, 2021

Put deposit down to hold car and drove up from Atlanta to pick up. Easy to work with. Make sure to put deposit down to hold car you like! More

by dleedevelopments
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Seth Collins
May 07, 2021 -

Birmingham Luxury Motors responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 06, 2021

Very good inventory of fine vehicles. Well managed and professional dealership. Chad and Charles were friendly and knowledgeable of their inventory of vehicles. Glad to know they have a certified servic More

by qb19511970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Chad Baldwin
May 06, 2021 -

Birmingham Luxury Motors responded

Thank you so much for your wonderful review! Chad and Charles are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 05, 2021

Awesome staff, awesome location. Worked out deal so I could take Jeep home with me today. Would recommend several friends and family to them. Wonderful More

by Jlehlman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Seth Collins
May 05, 2021 -

Birmingham Luxury Motors responded

Congratulations on your new Jeep! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! Thank you for taking the time to leave us this fabulous, five-star review. We hope you enjoy your new Jeep, and we look forward to continuing to serve you in the future! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 01, 2021

Saw the car I wanted online. My husband and I drove down from Montgomery to see the vehicle. We spoke to Seth prior to arriving. Once we arrived Seth already had the car ready and waiting! Definitely a plus More

by beltonk706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Collins
May 02, 2021 -

Birmingham Luxury Motors responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Birmingham Luxury Motors are glad to have you as a customer. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

April 30, 2021

Birmingham luxury motors was awesome! Seth was great! Very professional and easy to talk to! Thank you for getting us into a great car!! Fantastic job! More

by Destinystarosmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Collins
May 01, 2021 -

Birmingham Luxury Motors responded

Thank you so much for your kind words for Seth, and for taking the time to leave us this wonderful feedback! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

April 30, 2021

Found this truck online. I recognized the name of the dealership, and remembered that my buddy Lance Johnson worked there. Called him and said , I need that truck man. He said, he would make it happen! More

by Jeremy Glover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murad Fazal
May 01, 2021 -

Birmingham Luxury Motors responded

Thank you, Jeremy, we are very happy to hear that Lance provided you with such a positive experience! We sincerely value your business and hope you'll continue to enjoy your new truck. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

April 30, 2021

The service to get my new vehicle was fast. I came with the intentions of trading in my vehicle for newer one. Service is fast and the staff are friendly. More

by Clyde Wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Birmingham Luxury Motors responded

Thank you so much for taking the time to share your feedback with us, Clyde. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

April 29, 2021

It was good service and the salesman was better than sliced bread. Drove down from Mississippi and found a great truck. You should go visit Birmingham luxury motors. More

by Gibbsa205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Seth Collins
May 01, 2021 -

Birmingham Luxury Motors responded

Thank you so much for choosing Birmingham Luxury Motors! Congrats on your new truck, and please let us know if we can be of any more assistance! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

April 25, 2021

Hey I went to CarMax and their payments were too high so I came down to Birmingham luxury motors and they got me approved with an awesome deal! They were really nice and helpful as well! More

by joseph.valladares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Seth Collins
Apr 26, 2021 -

Birmingham Luxury Motors responded

Joseph, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

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