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Birmingham Luxury Motors

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.8
1,203 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,204 reviews

May 21, 2021

Friendly and reasonable people to deal with!! Two hour drive there and they had me approved and on my way in no time!! Will consider them for my next purchase! More

by Twin344
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hosey
Report | Print
May 21, 2021 -

Birmingham Luxury Motors responded

Thank you so much for leaving us a review! We're so glad our team could provide you with a positive experience. Congrats on your purchase, and please let us know if we can be of any more assistance! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 21, 2021

Simple and easy. Was able to do the majority of the deal online and a quick visit to pick up my car. Everything I expected More

by Cefalobuilt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Collins
Report | Print
May 22, 2021 -

Birmingham Luxury Motors responded

Here at Birmingham Luxury Motors, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 20, 2021

Good job! Drove from GA and got the car I wanted. Recommend these guys if you need a car. They will take care of you. More

by S_olvera03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Collins
Report | Print
May 21, 2021 -

Birmingham Luxury Motors responded

Thank you for your review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to get you exactly what you needed. We appreciate you making the drive to Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 18, 2021

My experience was great ! They really went out of their way to work with me and get me there car I wanted ! Highly recommend them More

by Taporsha pope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Seth Collins
Report | Print
May 18, 2021 -

Birmingham Luxury Motors responded

Thank you for your review, Taporsha! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 16, 2021

Charles did a great job getting us in and out. They were accommodating and did everything that was agreed to. Thx for all your help. More

by Michaelg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Chad Baldwin
Report | Print
May 16, 2021 -

Birmingham Luxury Motors responded

Thank you, Michael, for your business and this review. We're happy to hear Charles was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 13, 2021

I drove down 3 hours from Tennessee to purchase a 2014 Tesla Model S. Seth was very helpful and professional with his assistance on this purchase. I would recommend anyone looking for a vehicle to check t More

by Goumblue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Collins
Report | Print
May 14, 2021 -

Birmingham Luxury Motors responded

Thank you for sharing your experience with us! We're happy to hear it went well with Seth and we hope you enjoy your new Tesla! We truly appreciate your feedback! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 12, 2021

Lance and Murad did an awesome job of making sure I got exactly what I wanted. The service was fast and very professional. I really appreciate everything. I will most definitely recommend this dealership! More

by lholley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Collins
Report | Print
May 13, 2021 -

Birmingham Luxury Motors responded

Thank you for your feedback on your recent visit to Birmingham Luxury Motors. It is great to hear that Lance and Murad were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Lexus! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 09, 2021

Professional, Caring, Concerned, Helpful and Kind Sense of Humors are just a few of the many wonderful things I experienced! I’m very pleased & Satisfied!!!!! More

by Nette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady who detailed my truck was kind as well!, Charles Smelley, Chad Baldwin
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May 10, 2021 -

Birmingham Luxury Motors responded

Thank you for your very kind review, Nette. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Birmingham Luxury Motors. Congratulations on your new purchase, Nette! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 08, 2021

We called and made an appointment to see a vehicle they said was in stock. Drove over 6 hours to find no vehicle. Completely unprofessional! More

by Sean
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Murad Fazal
Report | Print
May 26, 2021 -

Birmingham Luxury Motors responded

Sean, we are sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you, or visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

May 26, 2021 -

Sean responded

My email address is sean.mullenix@gmail.com After lying to us twice, your staff made it very clear they made a mistake, and there was nothing they were going to do about it. Tough luck for us...

May 07, 2021

Put deposit down to hold car and drove up from Atlanta to pick up. Easy to work with. Make sure to put deposit down to hold car you like! More

by dleedevelopments
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smelley, Seth Collins
Report | Print
May 07, 2021 -

Birmingham Luxury Motors responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

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