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Bisbee Honda Of Danville

Danville, VA

4.3
152 Reviews
Call Dealership (434) 793-7901

4050 Riverside Dr

Danville, VA

24541

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152 Reviews of Bisbee Honda Of Danville

July 02, 2022

I made my second purchase here yesterday. Jenna? Katie, and Darius are awesome. My process was smooth. Thank you all so much! More

by barnestnk00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius, Jenna, Katie
Report | Print
Jul 15, 2022 -

Bisbee Honda Of Danville responded

Hi! We couldn't be happier to hear that your pervious experience such a wonderful experience that you came back and had yet another one! Jenna, Katie and Darrius really "get it" which is why I'm so proud of them. We look forward to serving you for years to come. Thank you for such an amazing review. -Scott BIsbee Managing Partner

Helpful 1
June 20, 2022

The salesman answered every question I had, he was by far the best salesman I've ever had!! More

by Les Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B.J. Jones
Report | Print
Jul 15, 2022 -

Bisbee Honda Of Danville responded

Hi Les! BJ is one of our very best and I couldn't be happier that you were able to experience our performance from one of our top customer satisfaction performers. I'll be sure to pass along your positive thoughts and recognize him with his peers. Have a super day! -Scott Bisbee Managing Partner

Helpful
June 01, 2022

Such a wonderful and friendly staff & environment! Bryant, Keon and Darrius are great! Highly recommend! More

by amari.as15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant, Keon, Darrius
Report | Print
Jun 01, 2022 -

amari.as15 responded

awesome team!

Helpful
May 18, 2022

Very nice people, great service! I love our new purchase. BJ is very helpful and very hard working! Definitely will be an option for future purchases. More

by chuckclayiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Jones
Report | Print
Jun 10, 2022 -

Bisbee Honda Of Danville responded

Hi Chuck! we're happy to hear you had such a positive experience with BJ and our team! Thank you for taking a few minutes out of your day to recognize them. Have a great day! -Scott Bisbee Managing Partner

Helpful
May 12, 2022

BJ was my dealer and was super efficient, courteous, and got the deal done within my budget. Great experience would highly recommend dealing with BJ! More

by rvfd23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Jones
Report | Print
Helpful
May 06, 2022

The dealership was good overall just had some miscommunication but the it was very well taken care More

by Mumar1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis
Report | Print
May 18, 2022 -

Bisbee Honda Of Danville responded

Hello, Thank you for taking the time to let us know how we did! We are happy to hear that we were able to make things right despite what appears to be some miscommunication. Your feedback means a lot to us and should you need anything else please do not hesitate to reach out. We hope you have a great rest of your day! - Rachel Hughes Customer Relations Manager

Helpful
March 17, 2022

BJ was a very helpful, energetic salesman. He made buying my first car very easy. I highly recommend BJ and Steve Padgett’s Honda Dealership. More

by Ajstanden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Jones
Report | Print
Mar 30, 2022 -

Bisbee Honda Of Danville responded

Ajstanden, Thanks so much for this wonderful review! It pleases us to hear that BJ took such great care of you during your sales visit here at Steve Padgett's Danville Honda. Your praise and kind comments mean a lot and motivate us to keep striving for excellence. We hope you have a great day! - Rachel Hughes Customer Relations Manager

Helpful
February 26, 2022

Tracey was very kind and accurate when it came to the wait time. Very pleased with my visit today! More

by Kait
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey
Report | Print
Mar 08, 2022 -

Bisbee Honda Of Danville responded

Hi Kait, Thank you so much for this wonderful review regarding your most recent service visit with Tracey. We're so happy we were able to help you out and your needs were met efficiently. Have a wonderful rest of your day! - Rachel Hughes Customer Relations Manager

Helpful
February 22, 2022

Great service experience on my Honda Ridgeline. After we made arrangements to get our vehicle towed to this dealer, Service Advisor Billy, went out of his way on a late Sat. Afternoon to get us tra More

by Jim B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy R. , Brooke B.
Report | Print
Feb 25, 2022 -

Bisbee Honda Of Danville responded

Hi Jim! Reviews like this give us motivation and help us ensure we provide high-quality care ALL the time. What an exceptional review! Thank you so very much for taking the time to recognize our service department (especially Billy!) and the efforts of our staff. We we are working hard to provide world class customer service and I couldn't be more thrilled that you were able to experience us at our very best. Thank again! Scott Bisbee Managing Partner

Helpful
February 21, 2022

PLEASE DON’T MAKE THE MISTAKE OF USING THIS DEALERSHIP! !! ITS ABSOLUTELY AWFUL! Worst mistake I’ve ever made! More

by Brw143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby
Report | Print
Feb 25, 2022 -

Bisbee Honda Of Danville responded

Hi there. I hate to hear that you had a negative experience with us. We would like to see if we can turn this experience around however. Can you give us a call or send an email describing what went wrong and how we can do better? Michelle Pahl is my Service Director and she can be reached at 434 793 7901 and at Michelle@mydanvillehonda.com. I can be reached at sbisbee@mydanvilehonda.com Thank you for the feedback. Scott Bisbee Managing Partner

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